San José, San José Province, Costa Rica Remote (Global) Full-time

Koin Limited is hiring a Live Commerce Administrator

About the Role

Koin Limited is hiring a Live Commerce Administrator to support its growing live commerce activity across multiple platforms and brands. This operational role focuses on the organisation, setup, and management of live selling sessions, ensuring smooth execution from preparation to analysis.

What You'll Do

  • Prepare product listings, bundles, and promotions for live shows across platforms like WhatNot and eBay Live.
  • Ensure product listings, pricing, and stock levels are correctly configured before each session.
  • Upload and organise products within live selling platforms.
  • Schedule shows and maintain a centralised results tracker.
  • Work with operations and stock planners to ensure inventory is available for planned sessions.
  • Flag potential stock issues before or after live shows.
  • Ensure product descriptions, images, and details are accurate and ready for live promotion.
  • Support the live commerce team during live sessions where required.
  • Monitor and process cancellation requests during and post-show.
  • Assist with managing comments, feedback, and customer enquiries where necessary.
  • Compile and organise post-session performance data for analysis.
  • Assist with reporting on key metrics where required.
  • Document session outcomes and support internal analysis for optimisation.

What We're Looking For

  • Strong organisational skills and excellent attention to detail.
  • Ability to manage multiple tasks and follow structured processes consistently.
  • Comfortable working with digital platforms, dashboards, and e-commerce systems.
  • Good understanding of e-commerce environments and online product listings.
  • Confident written and spoken English.
  • Strong computer literacy and ability to work efficiently in remote environments.
  • Ability to work aligned with UK business hours.
  • Familiarity with e-commerce platforms.
  • Experience using productivity and collaboration tools like Microsoft 365 or Teams.
  • Experience managing spreadsheets or product data.

Nice to Have

  • Experience with WhatNot, eBay Live, or other live commerce platforms.
  • Previous experience supporting live selling sessions or livestream operations.
  • Experience working in a D2C e-commerce business.
  • Basic understanding of sales performance metrics or e-commerce analytics.
  • Experience supporting multi-brand or multi-market e-commerce businesses.

Technical Stack

  • WhatNot
  • eBay Live
  • Microsoft 365
  • Teams

Team & Environment

This role supports the Live Commerce Team within a fast-growing multi-brand international e-commerce environment.

Benefits & Compensation

  • Fully remote role for LATAM-based professionals.
  • Training on internal systems and Live Commerce operations.
  • Opportunity to work with a fast-growing multi-brand international e-commerce business.
  • Exposure to multiple brands and global markets.
  • Supportive team environment with opportunities to grow as the live commerce division expands.
  • Compensation: $1,200 – $1,500 per month.

Work Mode

This is a fully remote position for candidates based in Costa Rica.

Koin Limited is an equal opportunity employer.

Required Skills
WhatNoteBay LiveMicrosoft 365TeamsOrganizational SkillsAttention to DetailTask ManagementE-commerce PlatformsDigital DashboardsProduct ListingsWritten EnglishSpoken English
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Posted 10 days ago