About the Role
This position is responsible for overseeing the end-to-end employee lifecycle within time and attendance platforms, providing support, maintaining data integrity, and ensuring adherence to regional policies and system requirements.
Responsibilities
- Manage employee data changes throughout the employment lifecycle in timekeeping systems
- Support onboarding and offboarding processes related to time and attendance tools
- Ensure accurate setup and maintenance of employee records in relevant platforms
- Troubleshoot system issues and coordinate resolutions with technical teams
- Respond to inquiries from employees and HR partners regarding time tracking
- Maintain compliance with labor regulations in time recording practices
- Monitor system alerts and resolve discrepancies promptly
- Generate reports on time and attendance metrics for stakeholders
- Collaborate with HRIS and payroll teams to ensure data consistency
- Assist in audits related to workforce timekeeping data
- Implement process improvements to increase efficiency and accuracy
- Stay current on regional labor laws affecting time tracking
- Support system upgrades and new feature rollouts
- Provide training materials for users of time and attendance systems
- Escalate complex issues following defined protocols
- Track and document support tickets to closure
- Validate data integrity during system integrations
- Coordinate with managers to resolve time approval delays
- Enforce role-based access controls in timekeeping platforms
- Maintain documentation for procedures and workflows
- Support disaster recovery and business continuity efforts
- Participate in cross-functional projects involving HR systems
- Ensure consistent application of policies across the region
- Monitor user activity for compliance with company standards
- Assist in year-end and system-specific reconciliations
Compensation
Competitive salary with benefits
Work Arrangement
Fully remote position
Team
Part of the Americas HR operations team supporting time and attendance systems
Why This Role Matters
Accurate time and attendance data is critical for payroll, compliance, and workforce planning. This role ensures systems function reliably and employees receive correct compensation.
What You’ll Achieve
Reduce processing errors, improve user satisfaction, and strengthen compliance across the region through proactive system management and support.
Not available
