About the Role
This position manages employee relations cases and transition events across the EMEA and APAC regions, ensuring consistent processes, accurate recordkeeping, and timely resolution of employee inquiries.
Responsibilities
- Handle employee relations matters including performance concerns, conduct issues, and workplace conflicts
- Support employee lifecycle transitions such as promotions, transfers, and role changes
- Maintain accurate personnel records and ensure compliance with regional regulations
- Collaborate with HR Business Partners and managers on case resolution
- Draft and review documentation for employee relations cases
- Ensure consistent application of policies across regions
- Provide guidance on local labor laws and cultural considerations
- Escalate complex cases to senior HR staff when necessary
- Track and report on employee relations metrics
- Support investigations into workplace complaints
- Coordinate with legal and compliance teams as needed
- Manage employee exit processes including documentation and offboarding
- Assist with organizational change initiatives impacting employees
- Ensure data privacy and confidentiality in all employee matters
- Respond to employee inquiries related to HR policies and procedures
- Participate in cross-regional projects to standardize HR practices
- Stay current on employment law changes in EMEA and APAC countries
- Support the development of HR templates and toolkits
- Facilitate communication between employees and management during transitions
- Contribute to improving HR operational efficiency
- Promote a fair and respectful workplace culture
- Administer disciplinary and grievance processes
- Monitor case resolution timelines and service level agreements
- Support employee engagement efforts during periods of change
- Assist in onboarding new HR team members to processes
Compensation
Competitive salary and benefits package
Work Arrangement
Fully remote with flexibility across EMEA and APAC time zones
Team
Part of the global People Operations team focused on employee lifecycle management
What We Offer
- Opportunity to work in a fully remote, global environment
- Supportive team culture with regular virtual collaboration
- Professional development and growth opportunities
- Flexible work schedule within EMEA and APAC regions
- Inclusive workplace committed to diversity and equity
Travel Requirements
Minimal travel expected; occasional team meetups may occur
Not applicable for remote positions
