SYSTEM West Virginia University Health System is hiring a Licensed Telephonic Counselor to join Evernorth. In this remote role, you will provide confidential behavioral health consultations and short-term counseling to military members and their families, delivering a service experience that exceeds expectations.
What You'll Do
- Provide participants with confidential, non-medical counseling services.
- Assess the participant’s immediate risk and biopsychosocial needs.
- Provide appropriate referrals for resources and treatment.
- Use clinical expertise, professional judgment and best practices.
- Execute duty to warn/mandated reporting processes.
- Partner with peers and leaders promoting and embracing a culture of change.
- Demonstrate the ability to be agile and flexible in work process.
- Deliver excellent clinical judgment and interpersonal communication skills.
- Understand confidentiality and privacy regulations.
- Demonstrate excellent verbal and written communication.
- Display knowledge and understanding of the military lifestyle and culture while maintaining sensitivity, compassion and respect.
What We're Looking For
- Must be a U.S. Citizen.
- Master’s degree or PhD from an accredited graduate program in a mental health related field (social work, psychology, marriage/family therapy, or counseling).
- Current, valid, unrestricted counseling license in Virginia that grants authority to provide counseling services as an independent practitioner.
- Minimum 4 years post masters clinical experience as a mental health and/or substance use clinician with demonstrated understanding of multiple therapeutic modalities, including brief therapy.
- Knowledge and experience with Employee Assistance Programs.
- Knowledge and experience in crisis management.
- Solid understanding of Z-codes.
- Proficient with multiple software and system applications.
- Demonstrated ability to set priorities including time management and organizational skills.
- Ability to manage own caseload and coordinate all assigned cases.
- Passion for helping the military community.
- Understanding of military life and culture.
Nice to Have
- Multi-state licensure highly preferred.
- CEAP certification optional.
Team & Environment
Team works in a fast-paced environment, on a queue, taking non-medical counseling calls in the moment, as well as through scheduled appointments. Team is staffed 24/7.
Benefits & Compensation
- Compensation: $65,600 - $109,400 USD / yearly
- Comprehensive health-related benefits including medical, vision, dental, and well-being and behavioral health programs starting day one.
- 401(k) with company match.
- Company paid life insurance.
- Tuition reimbursement.
- A minimum of 18 days of paid time off per year and paid holidays.
- Continuing education program with funding and extra leave time.
Work Mode
This is a fully remote position. You must be located in Virginia.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
