Responsibilities
- Responsible for the handling First and Third Party Property Damage, and Cargo and Third Party Bodily Injury claims stemming from accidents involving tractor-trailers
- Engage with various internal and external partners to drive resolution on high-severity matters that are identified
- Be adaptable to various business demands and willing to assist with special claims projects and other duties as assigned
- Participate in regular claims reviews with both internal and external customers
- Maintain current knowledge of insurance contracts and industry trends by proactively maintaining required adjuster license(s)
- Provide technical expertise in response to inquiries from internal and external customers
Requirements
- 3+ years experience with handling complex Commercial Trucking claims
- Extensive experience across all technical areas of Commercial Auto inclusive of but not limited to Physical Damage, Auto Liability, First Party Medical / Personal Injury Protection and Motor Truck Cargo
- Extensive experience with analyzing, determining and applying Coverage for Commercial Auto claims
- Advanced experience and capabilities in litigation claims management, including ADR and mediation processes involving Commercial Auto exposures
- Experience attending and controlling cases at mediations/settlement conferences, pre-suit, post suit, pretrial and post-trial
- Ability to work in a rapidly evolving, high-growth environment with the ability to collaborate across and within different levels of the organization
- Experience with large Fleets (250+) with self-insured retentions and/or large deductibles
- Excellent communication skills (verbal/written) and strong negotiation skills
- Strong time management, organizational and problem-solving skills
- Ability to adapt, embrace the unknown and shift priorities
- Willingness to look outside your day to day to ensure you keep learning and growing in a startup environment
Nice to Have
- College Education
- Active Adjusters License
- Strong analytical, critical thinking, and problem-solving skills
- Proficiency in Google Suite, Microsoft Office and Adobe Acrobat
- Experience with self-insured retention (SIR), large deductibles and claims involving Independent Owner Operators (IOO)
Benefits
- Competitive salary & stock options
- Unlimited PTO with 11 paid holidays each year
- Medical, Dental, Vision, Short/Long Term Disability, Basic Life, and AD&D to support you and your well-being
- FSA / HSA programs
- 401(k) retirement plan with company match contribution
- Inclusive Parental Leave policy that supports all parents
- Wednesdays are standing meeting-free, allowing you to focus on deep work without distractions
- Birthday meal reimbursement, because celebrating our employees is part of our company culture
- A remote-friendly environment with the opportunity to participate in periodic in-person team offsites
Work Arrangement
Hybrid
