Responsibilities
- Collaborate with business stakeholders to understand and address their development needs, ensuring alignment on strategy and content.
- Conduct needs assessments to determine training requirements and learning objectives.
- Create instructional materials such as e-learning modules, instructor-led training, job aids, and performance support tools.
- Apply instructional design methodologies and techniques to develop engaging and effective training.
- Work with subject matter experts to ensure the accuracy and relevance of training content.
- Identify with stakeholders the expected impact and measurement process.
- Drive continuous improvement, innovation, accountability, and sustainment of content and experiences.
- Develop and maintain learning assets, curriculum, and various talent development best practices that align with organizational goals and values.
- Mentor and coach colleagues and emerging designers and work closely with the creative team.
- Manage multi-stakeholder projects as needed, including managing priorities, and delivering results.
- Stay current with new developments in instructional design, technology, and industry trends and practically applying those learnings into deliverables.
- Facilitate virtual and in-person learning sessions, bringing content to life and creating an engaging participant experience.
- Lead program setup including room configuration, technology, and materials.
- Manage operational flow during sessions (timekeeping, transitions, troubleshooting).
- Support live sessions by managing attendance, breakout rooms, materials, and participant needs.
- Manage agenda and run sheet timing and accuracy.
- Serve as primary liaison for participants and stakeholders throughout the program lifecycle.
- Ensure a consistent, professional, and high-quality learning experience.
- Proactively identify and resolve issues and risks.
- Communicate program updates, changes, and key information to stakeholders in a timely manner.
- Gather and synthesize feedback to inform continuous improvement.
Nice to Have
- 2 years of progressive Learning/OD/Leadership experience within large organizations.
- 5 years experience designing development programs and courses in multiple modalities, including high-touch face-to-face and live online using a variety of technologies.
- 3 years experience facilitating virtually and in person to varying levels of audiences.
- Deep knowledge of leadership and organization development, change theories, learning models and best practices, instructional design strategies, and learning assessment - and a natural curiosity for leveraging leading-edge practices.
- Ability to thrive in a dynamic, high-output, and occasionally ambiguous environment.
- Strong executive presence and ability to build credibility with stakeholders at all levels.
- Experience in organization leadership development and coaching.
- Strong communication, influencing, and stakeholder management skills.
- Exceptional proficiency in written and verbal communication, including presentation and interpersonal skills.
Work Arrangement
On-site
Team
Collaborative
Other
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- In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
Not specified
