About the Role
This role leads solution design and technical advisory for high-value clients, translating business requirements into scalable technical architectures while mentoring junior team members.
Responsibilities
- Lead discovery sessions with enterprise stakeholders to identify business objectives
- Design tailored technical solutions based on client use cases and data environments
- Collaborate with engineering and product teams to clarify integration requirements
- Deliver compelling product demonstrations aligned with customer workflows
- Develop technical documentation for implementation and handoff processes
- Mentor junior consultants on best practices and technical delivery
- Advocate for customer needs during product development discussions
- Troubleshoot integration challenges with client technology stacks
- Present solution roadmaps to technical and non-technical audiences
- Ensure compliance with data privacy and security standards
- Manage proof-of-concept environments and success criteria
- Coordinate with project management teams on deployment timelines
- Evaluate client data readiness and system compatibility
- Translate marketing strategies into executable technical configurations
- Maintain expertise in platform updates and new feature capabilities
- Support sales teams during technical evaluation phases
- Conduct training sessions for client teams on platform functionality
- Identify expansion opportunities within existing accounts
- Gather feedback for product improvement initiatives
- Monitor industry trends in customer engagement technologies
Nice to Have
- Master's degree in technology or business-related discipline
- Certifications in cloud platforms or enterprise software
- Experience in mobile or web analytics platforms
- Background in retail, media, or financial services industries
- Familiarity with event-driven architectures
- Knowledge of A/B testing frameworks
- Experience with data warehouse technologies
- Understanding of machine learning applications in marketing
- Prior leadership role in technical consulting teams
Compensation
Competitive salary with performance incentives
Work Arrangement
Hybrid work model with flexible remote options
Team
Part of the customer-facing solutions team supporting enterprise clients
What We Value
- Curiosity and continuous learning in fast-evolving technology landscapes
- Collaborative approach to problem solving across teams
- Commitment to delivering measurable client outcomes
- Clear communication across technical and business domains
- Ethical handling of customer data and privacy
Growth Opportunities
- Pathways to lead specialized consulting practices
- Opportunities to contribute to product strategy
- Leadership roles in expanding regional markets
- Mentorship responsibilities for growing teams
- Involvement in strategic customer success initiatives
Available for qualified candidates
