Ollie is hiring a Logistics and Transportation Associate

Responsibilities

• Coordinate and schedule all inbound shipments and transfers to our nationwide network of fulfillment centers. Execute shipment logistics from order release through final delivery, meeting service, delivery, and cost objectives
• Work collaboratively with Supply Chain and Fulfillment Operations for the timely movement of shipments.
• Track and trace all shipments to provide proactive updates and manage shipment exceptions.
• Submit rate quotes and quarterly RFP bid requests.
• Partner cross-functionally with partners from Marketing, Digital, Strategy, CX, and Operations to achieve shared goals and objectives to improve the customer experience.
• Track KPIs and other key metrics with a focus on continuous improvement.
• Selects, tenders, and manages for-hire carriers; plans and optimizes loads using internal tools and aid in selection of future tool/software improvements
• Ability to manage multiple systems to identify, monitor, and improve transportation performance, along with the ability to identify potential system improvements.
• Resolve daily execution issues, including missed pickups, service failures, damage, and freight discrepancies
• Review freight invoices and accessorial charges; partners with Finance and carriers to resolve discrepancies
• At times, leads or participates in continuous improvements initiatives and cross-functional projects to enhance delivery experience, efficiency, and cost performance.
• Maintains SOPs and recommends process improvements to improve efficiency, delivery experience, and cost.
• Build strong working relationships with internal teams and external carrier partners.
• Performs other duties and responsibilities as assigned to support the company and its operational needs.

Requirements

• Experience in all modes of transportation including, full truckload (dry van & refrigerated), LTL, middle-mile, and final-mile parcel.
• Prior experience managing residential deliveries with national and regional parcel carriers.
• Detailed understanding of the pricing structures and cost savings techniques for each mode of transportation.
• Experience managing and developing carrier scorecard systems and holding quarterly business reviews with transportation vendors.
• Experience managing omnichannel logistics and direct-to-consumer operations and logistics.
• Excellent attention to detail with analytically and financially-focused decision making skills.
• Ability to problem-solve, work independently, and deliver timely results
• Excellent communication, organizational, and time management skills.
• Hunger to develop within Ollie’s Logistics & Transportation team
• Bachelor’s Degree

Benefits

• Competitive salary
• Sponsored 401k program with employer match up to 4%
• Comprehensive health coverage including medical, dental and vision
• Unlimited vacation policy
• Paid parental leave
• 1-week paw-ternity leave for new dog parents
• Free Ollie subscription
• Inspiring pack members

Additional Information

• Tell us in your cover letter why you're interested in joining Ollie and how your skills match the responsibilities detailed in this posting.
• Ollie embraces diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Ollie is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please include that in your application.