About the Role
Lead the product vision and roadmap for a digital care experience that integrates clinical services, patient engagement, and provider coordination. Own end-to-end delivery and prioritize initiatives that enhance quality, scalability, and user satisfaction.
Responsibilities
- Define product strategy for care delivery features and workflows
- Collaborate with clinical teams to align product solutions with medical protocols
- Lead discovery efforts to uncover patient and provider pain points
- Translate user insights into actionable product requirements
- Manage roadmap planning and quarterly goal setting
- Work closely with engineering to ensure timely and high-quality delivery
- Monitor key performance metrics to assess product impact
- Coordinate with design to create intuitive user experiences
- Advocate for regulatory and compliance considerations in product decisions
- Drive cross-functional alignment across operations, marketing, and legal
- Own prioritization of the product backlog
- Evaluate new technologies to enhance care capabilities
- Support go-to-market planning for new care features
- Ensure scalability of care systems as user base grows
- Lead post-launch reviews to identify improvement areas
- Facilitate workshops to align stakeholders on product direction
- Communicate progress and trade-offs to senior leadership
- Mentor junior product team members
- Integrate feedback from customer support and clinical staff
- Balance innovation with operational constraints
- Ensure accessibility standards are met
- Maintain documentation for product decisions and timelines
- Evaluate third-party vendor tools for care integration
- Champion patient privacy and data security
- Optimize care workflows for efficiency and effectiveness
Nice to Have
- Master’s degree in business, health administration, or related field
- Experience working with licensed medical providers
- Background in behavioral health or chronic care management
- Prior leadership role in a high-growth startup
- Knowledge of FDA guidelines for digital health tools
- Experience scaling care operations nationally
- Fluency in healthcare interoperability standards
- Track record of managing high-impact product launches
- Familiarity with value-based care models
Compensation
Competitive salary with equity and benefits
Work Arrangement
Hybrid
Team
Product and engineering team focused on healthcare services
About the Team
This role is part of a dedicated product group shaping the future of virtual care. The team builds tools that connect patients with clinicians, streamline care coordination, and support long-term health outcomes through technology.
Impact
The products developed in this role directly influence how users access medical care, interact with providers, and manage their health. Success is measured by improved clinical outcomes, patient satisfaction, and operational efficiency.
Available for qualified candidates
