On-site Employment

Unknown Company is hiring a Lead, Part Time - Marketfair

About the Role

Company is seeking a part-time Lead for our Marketfair location. This critical leadership role executes assigned operational tasks and provides direct support to the store leadership team. You will act as a mentor and role model for employees, guiding service behaviors and task execution in key specialty areas to ensure productivity and goals are met.

What You'll Do

  • Act as a role model who puts customers first and achieves store priorities.
  • Support the store leadership team and collaborate effectively with employees to ensure work is completed timely and efficiently.
  • Accumulate and share expertise in assigned specialty job areas.
  • Support the completion of pre/post-closing operational processes as needed.
  • Listen, ask questions, and elicit feedback to understand needs and provide service.
  • Handle unique or complex customer situations.

What We're Looking For

  • Ability to clearly and directly communicate expectations while listening and providing feedback.
  • Ability to effectively utilize technology and engage customers and teams to achieve goals.
  • Ability to effectively guide and inspire others through coaching and mentoring.
  • Demonstrates interest and initiative in continuous improvement and growth.
  • Ability to apply broad and established knowledge of job duties and your assigned focus.
  • Ability to investigate processes and transaction flows to identify root causes of errors.

Team & Environment

Supports the store leadership team and guides/coaches their own team.

Work Mode

This is an onsite position at our Marketfair location.

Company is an equal opportunity employer.

Required Skills
Customer ServiceLeadershipCommunicationCoachingProblem SolvingProcess ImprovementTeam CollaborationTechnology ProficiencyFeedback ManagementOperational Excellence
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Posted 8 months ago