NAPA, a part of GPC Asia Pacific, is looking for an Automotive Parts Interpreter to join our team in Osborne Park. In this full-time role, you will be the key technical resource, providing accurate parts support and solutions to our trade, industrial, and mining customers.
What You'll Do
- Interpret parts and provide expert technical advice to customers.
- Process customer orders and efficiently dispatch products.
- Be the first point of contact for customers in-person and over the phone.
- Promote specials and arrange buy ins for specific customer needs.
- Process customer credits and manage related inquiries.
- Contribute to a culture of safety by putting safety first in all activities.
What We're Looking For
- Parts interpreting 'know how' and strong technical parts knowledge.
- A passion for providing exceptional customer experiences.
- Confidence in sharing your expertise and communicating complex information clearly.
- An innovative, collaborative, and solution-focused approach to problem-solving.
- Sound computer skills and comfort in a fast-paced, dynamic team environment.
- A conscious commitment to workplace safety at all times.
- The ability to perform physical tasks such as lifting, bending, and climbing.
Benefits & Compensation
- Competitive salary plus generous incentives for outstanding performance.
- A Monday to Friday work schedule.
- Tailored 'Napa Know How' career opportunities linked to your personal development plan.
- Company-funded professional uniform.
- Team member discounts across GPC Asia Pacific brands, including NAPA, Repco, and AMX.
- Parental leave top-up allowance and paid volunteer leave.
Work Mode
This is an onsite position based at our Osborne Park location.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
