Airtable is looking for a Lead Forward Deployed Engineer to join our team as a trusted advisor to our most strategic customers. In this high-impact, customer-facing role, you will embed within leading organizations to drive digital transformation, deliver innovative solutions, and champion the adoption of Airtable’s platform.
What You'll Do
- Embed within strategic customer organizations to understand their business processes, operations, and goals.
- Identify and deliver high-impact technical solutions that drive organizational transformation and measurable results.
- Act as a thought leader and trusted advisor to senior executives, translating Airtable’s value into customer-specific language.
- Rapidly prototype and deploy solutions to accelerate time to value and drive adoption.
- Lead innovation and solution ideation workshops with key customers.
- Guide clients in building custom solutions, driving adoption, and ensuring successful change management.
- Provide real-world product feedback to influence Airtable’s roadmap.
- Evangelize and expand use cases, driving account growth and AI adoption.
- Reduce risk of churn and contraction by establishing trust and technical expertise.
- Leverage creative storytelling to communicate complex technical concepts.
- Travel to customer sites as needed.
What We're Looking For
- 5-7 years of experience in SaaS pre-sales, implementation, or customer-facing roles in enterprise environments.
- Experience managing sales cycles and technical evaluations.
- Strong business acumen with knowledge of business operations across multiple industries.
- Hands-on technical builder with experience architecting, prototyping, and developing custom solutions.
- Deep understanding of relational database architecture and enterprise integration methodologies.
- Active AI user and implementer, familiar with LLMs, vibe coding, and Airtable.
- Skilled communicator and presenter, comfortable with public speaking and storytelling.
- Passionate about low-code/no-code applications and emerging technology trends.
- Familiarity with programming languages and process/persona mapping tools like Lucid, Figma, Mural, or Miro.
- Willingness to travel and thrive in dynamic, customer-centric environments.
Nice to Have
- 7-10 years of combined technology and sales experience, ideally with large, flexible platforms.
Work Mode
This role is a hybrid position.
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives.
