Equip Health is hiring a Lead Family Mentor - EST

Equip Health is hiring a Lead Family Mentor - EST to manage, lead, and support a team of direct report Family Mentors. You will work alongside a multidisciplinary care team to provide support and skill-building to carer families and patient support people while also maintaining your own caseload, leading support groups, and supporting team objectives.

What You'll Do

• Manage and support a team of direct report Family Mentors.
• Meet with carer families and patient support people for virtual sessions, tailoring session content to their unique needs.
• Lead support groups for patient support people to create an Equip community for carers and provide skills-training.
• Practice responsible self-disclosure, drawing from lived experience to an appropriate degree.
• Consistently complete thorough and timely documentation according to Equip standards.
• Attend and participate in various internal meetings.
• Participate in initial and ongoing training as assigned.

What We're Looking For

• Team managerial/supervisory experience in a healthcare setting.
• Operational (process improvement) experience and demonstrated Change Management effectiveness in a growing enterprise.
• Lived experience as an eating disorder caregiver for a loved one in firm and stable recovery.
• 2+ years of experience working directly with patients and/or their families in a care setting including, but not limited to, mentorship, social work, or milieu therapy.
• Passion for helping patients and their families as they navigate eating disorder treatment.
• Proficient in slide deck and spreadsheet creation and iteration (i.e. Microsoft PowerPoint, Excel, GSuite, etc.).
• Ability to connect with a range of diverse people with varying lived experiences.
• Passion for evidence-based care and treatment as well as an ability to learn, practice, and continuously develop skills such rapport-building and motivational interviewing.
• Strong oral and written communication skills.
• Data driven with demonstrated experience using data to guide clinical care and preferred experience with holding others accountable to performance metrics.
• Organized and results driven.
• Demonstrated ability to multi-task and prioritize in a dynamic environment including the strong ability to plan and manage numerous processes, people, and projects simultaneously.

Team & Environment

Works alongside a multidisciplinary care team and reports to the Director of Family Mentorship.

Benefits & Compensation

• Compensation: $71K – $86K
• Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.
• Competitive Medical, Dental, Vision, Life, and AD&D insurance.
• Equip pays for a significant percentage of benefits premiums for individuals and families.
• Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more.
• $50/month stipend added directly to an employee’s paycheck to cover home internet expenses.
• One-time work from home stipend of up to $500.

Work Mode

This is a global position.

As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law.