Full-time

Salesforce, Inc. is hiring a Lead Developer Documentation Specialist – Data Cloud

About the Role

Salesforce is looking for a Lead Developer Documentation Specialist for Data Cloud. You will play a crucial role in creating content that enables developers to build on and extend Data Cloud, collaborating with stakeholders to understand developer needs and deliver industry-leading documentation.

What You'll Do

  • Create and maintain developer-focused documentation for Data Cloud, ensuring clarity and accuracy.
  • Collaborate with cross-functional teams including developers, product managers, and subject matter experts.
  • Use AI tools for content creation, review, and research to enhance documentation quality.
  • Adapt quickly to changing priorities and deliver high-quality content within tight deadlines.
  • Advocate for customers by ensuring documentation meets their needs effectively.

What We're Looking For

  • 5+ years of professional writing with a focus on developer documentation.
  • Strong ability to explain complex concepts to technical and non-technical audiences.
  • Experience using AI tools for content creation and review.
  • Excellent communication skills, including giving and receiving feedback.
  • Growth mindset with flexibility to adapt to evolving priorities.
  • Proven ability to work collaboratively in a fast-paced, Agile environment.

Nice to Have

  • Familiarity with source control software like Perforce or Git.
  • Proficiency in XML-based authoring tools such as Oxygen.
  • Experience with DITA and structured authoring methodologies.
  • Knowledge of Salesforce and its ecosystem.
  • Understanding of Agile development processes.

Technical Stack

  • Perforce
  • Git
  • Oxygen
  • DITA

Team & Environment

You will be part of the Data Cloud & Search CX team.

Benefits & Compensation

  • Time off programs
  • Medical, dental, vision, mental health support
  • Paid parental leave
  • Life and disability insurance
  • 401(k)
  • Employee stock purchasing program
  • Compensation: For Washington-based roles: $127,200 to $213,800. For California-based roles: $138,800 to $233,200.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.

Required Skills
PerforceGitOxygenDITATechnical WritingDocumentationAPI DocumentationData CloudSalesforceMarkdownAsciiDocContent ManagementAgile DevelopmentVersion Control
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About company
Salesforce, Inc.

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The company leads workforce transformation in the agentic era.

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Job Details
Category other
Posted 8 months ago