Worldwide Flight Services (WFS) is looking for a Lead Agent Cargo to oversee cargo operations and assigned personnel. You will be responsible for maintaining work quality and ensuring compliance with security and operational procedures.
What You'll Do
- Perform computer data entry and prepare all flight documents.
- Interface with U.S. Customs and prepare all import and export documentation.
- Accept and distribute cargo in accordance with applicable air carrier and Department of Transportation (DOT) regulations.
- Compile lists of customers for use as sales leads.
- Solicit orders or talk with customers to complete sales.
- Quote prices and terms and prepare sales contracts for orders obtained.
- Estimate date of delivery to customer based on knowledge of company's delivery schedules.
- Solve practical problems and deal with a variety of concrete variables.
- Read and interpret printed instructions; write legibly to complete forms and paperwork.
- Work with different levels of management in communicating issues.
- Perform basic arithmetic operations.
- Report to work on a regular and timely basis.
- Retrieve import and deliver export documents to and from aircraft.
- Maintain satisfactory quantity and quality of work by assigned personnel.
- Explain and demonstrate work procedures and methods including safety.
- Apportion and schedule assigned work.
- Observe and analyze work methods and results.
- Bring problems to the attention of management and assist in the utilization of tools, equipment, and materials.
- Remain cognizant of staff, security contractors, and visitors’ activities and report security breaches or suspicious occurrences.
- Comply with WFS site security procedures for assigned warehouse and other operations.
What We're Looking For
- HS Diploma, GED or Equivalent.
- Minimum typing speed of 30 WPM.
- Must be at least 18 years of age if position requires driving cargo handling equipment.
- Must have a valid driver's license and Port Authority or Airport Authority (if applicable) permit to use ramp side service roads.
- Ability to drive all cargo handling equipment.
- Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays and days off.
Nice to Have
- Ability to read, write, fluently speak and understand the English language.
- Previous lead experience helpful.
- Knowledge of company operations.
- Excellent written and oral communication skills.
- Knowledge of Worldwide Flight Services Rules and Regulations helpful.
Benefits & Compensation
- Access your pay when you need it through DailyPay app.
- On the spot awards offered through the Awardco Platform including gift cards and more.
- Multiple options for medical care for both full and part-time employees.
- Travel Discounts, Pet insurance, Discount Shopping & More.
- Wellness Programs offered to all employees.
- 401k program offered.
- Opportunity for Internal Mobility and transfers available.
Work Mode
This is an onsite position.
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
