The KYC Administrator (Mid Shift) will play a key role in supporting a critical KYC (Know Your Customer) and AML (Anti-Money Laundering) remediation project at The Backroom Offshoring Inc. This position ensures compliance with regulatory standards by maintaining accurate client records and providing essential administrative support to compliance and project teams.
What You'll Do
- Assisting with the collection, review, and organisation of KYC/AML documentation.
- Maintaining accurate and up-to-date records in line with regulatory requirements.
- Supporting the remediation of client files and ensuring completeness of documentation.
- Liaising with internal stakeholders to gather missing information or clarify discrepancies.
- Tracking progress, logging outstanding items, and escalating issues where necessary.
- Ensuring consistency and accuracy across all administrative outputs and documentation.
- Supporting additional administrative tasks related to the wider compliance project.
What We're Looking For
- Proven experience in an administrative or document management role, ideally within a regulated or professional services environment.
- Strong attention to detail and organisational skills.
- Ability to manage multiple cases simultaneously while following strict procedures.
- Clear written and verbal communication when requesting documentation or clarifying information with stakeholders/clients.
- Comfortable working with confidential information and following strict processes.
- Proficient in Microsoft Office (Word, Excel, Outlook).
Nice to Have
- Familiarity with KYC/AML processes is a plus, but not essential.
Technical Stack
- Salesforce
- SmartSearch
- Docusign
Benefits & Compensation
- Work-life balance
- Competitive salary
- Fantastic opportunities
- World-class building with top facilities at One West Aeropark in Clark Pampanga
- Induction with Client (Tech and HR)
- Two weeks training with onboarding team
- One week training with KYC/AML team
Work Mode
Hybrid role with work locations in the Philippines, specifically at One West Aeropark, Clark Pampanga. Work from home option available; role requires adherence to local regulations and is exclusive to Philippine citizens currently living in the Philippines.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
