Responsibilities
- Manage a portfolio of strategic key accounts, driving revenue growth, new product adoption, retention, and overall account health.
- Establish relationships with key stakeholders, decision makers, and influencers within strategic accounts and conduct regular business reviews.
- Manage relationships across multiple branch locations to generate demand and support growth.
- Gather and analyze market and competitive intelligence.
- Develop and execute quarterly and annual account plans outlining growth opportunities and potential risks.
- Conduct in-services and training, identify evolving customer needs, and recommend aligned solutions.
- Serve as the primary escalation point for customer concerns and coordinate resolution with internal teams.
- Forecast account performance and maintain accurate records within CRM systems.
- Increase customer adoption through education, insights, and strategic guidance.
- Travel up to 75% as required.
Benefits
- Eligible to participate in Inogen’s annual performance bonus incentive plan.
- Highly competitive and company-sponsored benefits, and wellbeing programs.
- Health, dental, and vision insurance.
- 401(k) plan plus employer contribution and match.
- Generous paid leaves such as vacation and sick leave, including paid volunteer time.
Work Arrangement
Remote (Country)
Additional Information
- Travel up to 75% as required.
