About the Role
Role details below.
Responsibilities
- Design and implement a hospital account development strategy through structured Key Account Plans, reviewed and updated on a monthly basis.
- Build and maintain long-term strategic and commercial partnerships with national and regional hospital decision-makers.
- Coordinate and lead actions to secure and maintain hospital product listings for the Mundipharma portfolio.
- Collaborate closely with Market Access and the Director of Tenders to ensure successful inclusion of existing and new products in hospital formularies.
- Analyze sales performance and commercial effectiveness indicators (SFE) to provide strategic recommendations and optimize account plans.
- Collect and escalate pharmacovigilance data, product complaints, and safety information in accordance with regulatory requirements.
- Promote Mundipharma products and portfolio to targeted hospital healthcare professionals, in line with approved communication strategy, training materials, and product positioning.
- Implement and manage an omnichannel engagement strategy, including face-to-face visits, remote detailing, approved emails, and telephone interactions.
- Develop, execute, and monitor a multichannel call plan for each promotional cycle.
- Manage and control an annual promotional budget, ensuring proper use through CRM event modules and full compliance with internal processes.
- Conduct sector performance analysis to guide activity planning, investment decisions, and performance optimization.
- Organize and host medical information meetings (RIP, staff meetings) while optimizing the allocated Public Relations budget.
- Propose and execute public relations initiatives, subject to approval by the National Sales Director.
- Represent Mundipharma at regional and national congresses and professional healthcare events.
- Maintain accurate and compliant CRM documentation, including call activity, opt-ins, and healthcare professional data.
- Operate at all times in full compliance with ethical standards, the Charter for Promotional Information, and applicable regulatory frameworks.
- Adhere strictly to transparency regulations, data privacy laws, and anti-gift legislation governing interactions with healthcare professionals.
- Respect defined visit coverage and frequency requirements, in accordance with healthcare professionals’ availability and site-specific rules.
- Ensure alignment with Marketing, Medical, and Regulatory-approved communication strategies.
- Collect and report pharmacovigilance information and product complaints promptly and accurately.
Benefits
- Competitive compensation package
- Learning & development opportunities through structured programs
- A collaborative, inclusive, and values-driven work environment
Compensation
Competitive compensation package
Team
Reports to: National Sales Director
Additional Information
- Extensive travel required within the PACA region.
- Must operate in full compliance with ethical standards, regulatory frameworks, and data privacy laws.
- Must respect anti-gift legislation and transparency regulations when interacting with healthcare professionals.
- Role combines strategic Key Account Management and Pharmaceutical Promotion responsibilities.
- Position contributes directly to hospital product listings, portfolio growth, and sustainable commercial performance.
- Diversity and inclusion are priorities at Mundipharma, with a focus on fostering an inclusive environment where employees can bring their authentic selves to work.
