Remote (City) Full-time

OPENLANE is hiring a Key Account Executive - Memphis, TN

About the Role

BLC BACKLOTCARS Inc is hiring a Key Account Executive in Memphis, TN to support and cultivate client retention and growth within the Key Accounts team. You will act as the personal liaison for clients within a dedicated book of business, ensuring expectations are set and met while accomplishing revenue-generating results.

What You'll Do

  • Serve as the main point of contact for clients within your assigned book of business.
  • Facilitate seamless communication across departments to provide efficient solutions to client issues.
  • Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments.
  • Document all customer interactions and maintain accurate records in our CRM.
  • Adapt to changing priorities and provide support in unexpected situations.
  • Maintain flexibility to accommodate the needs of clients, including occasional travel within the assigned book of business.

What We're Looking For

  • College degree or equivalent professional experience.
  • Superior communication skills, able to clearly articulate ideas and concepts.
  • Intermediate knowledge of both Microsoft Office and Google Suite products.
  • Ability to blend sales acumen, outstanding interpersonal skills, and enthusiasm to stay flexible in a fast-paced, changing environment.
  • Ability and willingness to travel to or within assigned region, roughly 50% of the time every month.

Nice to Have

  • 2-3+ years in a customer-focused, industry-specific, or account management position.
  • Demonstrable knowledge of CRM tools; Salesforce and Pipedrive strongly preferred.

Technical Stack

  • Microsoft Office
  • Google Suite
  • Salesforce
  • Pipedrive

Team & Environment

You will join the Key Accounts team, reporting to the Director of Key Accounts, within a company culture built on Driven Waybuilding, Relentless Curiosity, Smart Risk-Taking, and Fearless Ownership.

Benefits & Compensation

  • Competitive pay
  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
  • Immediately vested 401K (US) or RRSP (Canada) with company match
  • Paid Vacation, Personal, and Sick Time
  • Paid maternity and paternity leave (US)
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
  • Robust Employee Assistance Program
  • Employer-paid Leap into Service Day to volunteer
  • Tuition Reimbursement for eligible programs
  • Opportunities to expand your skill set and share your knowledge
  • Company culture of internal promotions, diverse career paths, and meaningful advancement

Work Mode

This is a local, in-person role based in Memphis, TN.

BLC BACKLOTCARS Inc is an equal opportunity employer.

Required Skills
SalesforcePipedriveMicrosoft OfficeGoogle SuiteAccount ManagementSalesClient Relationship ManagementCommunicationNegotiation
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About company
OPENLANE

A technology company building the world’s most advanced digital marketplace for used vehicles. A data company helping customers buy and sell smarter with actionable insights. An innovation company accelerating the future of wholesale remarketing.

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Job Details
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Posted 2 months ago