Keen Decision Systems is hiring a Marketing MMM Analyst to be a key enabler in helping customers improve their Marketing and Media Planning through the Keen Platform. You will work closely with Account Directors to support the execution of account strategy within a portfolio of named clients.
What You'll Do
- Learn and use all features of the Keen Platform to drive clients' desire to measure marketing and make investment decisions differently.
- Provide and teach data manipulation and management services, including direct data aggregation, cleansing, and uploading into the Keen Platform, and data source integration support.
- Provide and teach model quality checks, reviewing model inputs and outputs for statistical fit, tactic ROIs, data quality, and narrative support.
- Collaborate with Sr Analysts to suggest model changes to improve health and support the client narrative.
- Provide and teach support for plan optimizations, configuring and running optimized marketing plans aligned to strategy and client goals.
- Conduct 1:1 training with client users on how to use the Plans feature.
- Provide and teach support for narrative and story-telling deck generation, configuring reporting features and developing initial drafts of stories.
- Attend key client meetings remotely to support the narrative.
- Provide ongoing troubleshooting and support for clients, refining models to fit business objectives.
- Monitor model updates for expanding accounts, offering technical support and identifying optimization opportunities.
- Provide feedback to product development for platform enhancements.
What We're Looking For
- Love business software and using it all day.
- Love Excel, data, and organizing/playing with data in Excel.
- Love PowerPoint and putting together good decks.
- Love to do good work.
- Love to learn and be a self-starter.
- 2+ years of experience in a combination of Marketing Analytics, SaaS Customer Success, and/or Data Cleansing & Management.
Technical Stack
- Excel
- PowerPoint
- Keen Platform
Team & Environment
You will work closely alongside Keen’s Account Directors.
Benefits & Compensation
- Opportunity to apply yourself to an interesting and rewarding career.
- Competitive compensation package.
- Four-day work week (Monday-Thursday).
Work Mode
This is a fully remote position, allowing you to work from anywhere within the United States.
Keen Decision Systems is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.




