Sectigo is hiring a Junior Enterprise Onboarding Engineer

We are looking for a Junior Enterprise Onboarding Engineer to join our growing global team at Sectigo. Junior Enterprise Onboarding Engineer role is responsible for supporting the onboarding of enterprise customers onto Sectigo’s PKI and Certificate Lifecycle Management platforms in production environments. This is a customer-facing role where the individual will interact directly with enterprise customers to support onboarding activities, provide technical guidance, and ensure successful implementation of Sectigo solutions. The role requires strong communication skills, ownership, and the ability to work in a structured, process-driven environment. The Onboarding Engineer will collaborate closely with Sales Engineering, Support, and Product teams to support post-sales onboarding and help translate customer requirements into practical implementation steps. This is a full-time and in-office position, working 5 days a week from our Chennai office at DLF IT Park, Manapakkam. Here are the core functions, responsibilities, and expectations for this role: - Support onboarding of enterprise customers by executing onboarding tasks and configurations in production environments. - Participate in customer-facing meetings, providing updates and supporting technical discussions. - Assist in translating customer technical requirements into clear implementation steps. - Work closely with Sales Engineering, Support, and Product teams to ensure onboarding requirements are understood and delivered. - Follow established onboarding processes, documentation, and best practices consistently. - Troubleshoot onboarding-related technical issues and escalate appropriately when required. - Maintain accurate documentation of onboarding activities, configurations, and customer environments. - Ensure all onboarding activities are properly tracked in internal systems (e.g., Jira, Salesforce, Confluence). - Support basic automation and integration use cases using APIs or standard tools where applicable. - Take ownership of assigned onboarding tasks and ensure timely and accurate completion with minimal supervision. - Contribute to process improvements and internal documentation. - Additional tasks associated with this position may be assigned in response to company initiatives and business needs.