The People Group is hiring an Italian Speaking Client Support Specialist -Remote in Greece

Patrique Mercier Recruitment FR is excited to introduce an opportunity for an Italian Speaking Client Support Specialist. This position is perfect for professionals who are enthusiastic about customer service and aim to assist Italian-speaking clients with their inquiries and needs in a professional and supportive setting. Responsibilities - Deliver exceptional support to Italian-speaking clients through multiple communication platforms, including phone, email, and live chat. - Handle customer inquiries regarding products, services, and account challenges efficiently and professionally. - Resolve customer concerns and provide prompt solutions to ensure high customer satisfaction levels. - Record and monitor all client interactions precisely in the CRM system for efficient follow-up. - Collaborate with team colleagues to maintain superior service standards and enhance client experiences. - Recognize opportunities for service enhancement and participate in discussions to improve customer support procedures. - Maintain current product knowledge to provide precise and relevant information to clients. Requirements - Native or advanced fluency in Italian and English, both written and verbal. - Prior experience in customer support or related role is advantageous. - Superior communication and interpersonal capabilities. - Advanced problem-solving skills with a customer satisfaction focus. - Capable of managing multiple tasks efficiently in a fast-paced environment. - Proficiency in CRM software and standard computer applications. - Passionate and dedicated to delivering exceptional customer service. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package (Flight, Airport Transfer And Hotel) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...