ContiTech USA, Inc. is hiring an IT Technician SEE (Hungary)

The IT Technician plays a dual role, combining IT operations support with active involvement in business digitalization and automation initiatives. 40% IT Operations & End-User Support Ensure a stable, secure, and efficient IT environment to support ongoing business operations. This includes end-user support, device management, and day-to-day IT operations 60% Digitalization & Automation Support the business in implementing digital strategies by analyzing processes, designing, and implementing automated digital solutions. The role acts as a consultant to business stakeholders, promoting process digitalization, automation, and effective use of existing digital tools. IT Operations & Support Provide 1st level support for local servers, network infrastructure, and printing systems Configure, maintain, and support hardware and software solutions (clients, mobile devices, printers) Support internal systems and processes (ITSM system, asset management, Active Directory, patch management, backup, audit compliance) Perform local and group system implementations, changes, upgrades, and ongoing support Support IT Operations and Infrastructure with daily operational requirements Proactively contributes to the strategic development of the IT landscape in compliance with corporate guidelines Document IT procedures, system configurations, and support processes Digitalization & Automation Analyze business processes to identify opportunities for automation and digital improvement Design, develop, deploy, and maintain automated workflows and digital solutions Collaborate with cross-functional teams to gather requirements and implement process improvements Ensure successful deployment and integration of automation solutions with existing and new systems Monitor, optimize, and continuously improve existing automations Promote efficient use of existing Microsoft tools across the SEE region, focusing on communication and process efficiency Evaluate and support new digital tools and technologies aligned with business needs Training & Enablement Develop training concepts, documentation, and user guidelines Conduct trainings to support digital adoption and knowledge growth Ensure and promote CBS-related digital skills within the SEE region