Rockefeller Philanthropy Advisors is hiring an IT Systems & Infrastructure Manager to own and optimize our enterprise-wide technology foundation. This role combines strategic vision with hands-on expertise to ensure secure, resilient, and high-performing IT environments supporting our mission.
What You'll Do
- Oversee the design, implementation, and maintenance of LANs, WANs, WLANs, VPNs, servers, storage systems, and cloud services.
- Lead, mentor, and manage the IT infrastructure team, fostering collaboration and professional growth.
- Work with DevOps teams to integrate and optimize automation tools, deployment processes, and system efficiencies.
- Plan, manage, and monitor IT infrastructure projects using tools like Jira, ensuring on-time, high-quality delivery.
- Oversee IT service delivery, including helpdesk operations, incident resolution, and ticket management.
- Contribute to strategic IT planning, budgeting, and capacity/resource allocation to support business goals.
- Ensure infrastructure security, performance optimization, and disaster recovery preparedness.
- Collaborate with stakeholders to align technology solutions with business objectives.
- Produce detailed reporting, executive presentations, and documentation on infrastructure health and project status.
- Manage vendor relationships and software tools to meet evolving organizational needs.
What We're Looking For
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- At least 3 years of management experience leading IT infrastructure teams.
- Expertise in enterprise IT environments, including Active Directory, Group Policies, virtualization, cloud platforms, networking protocols, and cybersecurity best practices.
- Experience with DevOps methodologies, tools, and automation processes.
- Strong problem-solving, decision-making, and troubleshooting skills.
- Excellent communication and presentation abilities for both technical and executive audiences.
- Proven track record in IT budgeting, vendor management, and contract negotiation.
- Hands-on experience in hardware troubleshooting and system architecture.
Nice to Have
- Master’s degree or relevant certifications.
- Preferred certifications: ITIL, PMP, CCNA/CCNP, AWS Certified Solutions Architect, or equivalent.
Technical Stack
- Active Directory
- Group Policies
- Virtualization
- Cloud platforms
- Networking protocols
- Jira
Team & Environment
You will lead a skilled infrastructure team and collaborate closely with DevOps and business stakeholders.
Benefits & Compensation
- Competitive salary package with performance-based incentives.
- Comprehensive medical, dental, and vision insurance.
- Flexible, collaborative work environment.
- Opportunities for professional growth, certifications, and skills development.
- Generous paid time off and leave allowances.
- Access to high-impact projects.
Work Mode
This is a fully remote position open to candidates based in India.
Rockefeller Philanthropy Advisors is an equal opportunity employer.
