ANGEHEUERT GmbH is looking for an IT Service Manager (F/M/*) to manage our daily IT operations and lead projects. You will be responsible for ensuring a smooth IT experience for our team by handling hardware, software, security, and acting as the primary IT contact.

What You'll Do

Manage the complete hardware fleet (laptops, smartphones, accessories) from setup to replacement.
Set up and manage mobile devices via Mobile Device Management (MDM).
Administer SaaS systems such as Microsoft 365 and Atlassian.
Ensure security standards are met, including MFA, password policies, and updates.
Be the first point of contact for the team for IT questions, both remote and on-site.
Work on projects like system migrations, automations, and security upgrades.
Bring in new ideas to make the IT landscape smarter, faster, and more secure.

What We're Looking For

Experience with Windows, macOS, or both and an openness to learn new things.
A technically inclined mindset, enjoying trying things out and finding solutions.
An eye for security and understanding that strong passwords and updates are important.
Willingness to get involved, take responsibility, and be the interface between various internal and external contacts.
Ability to communicate clearly with colleagues who don't speak German, don't speak tech, or with other IT fans.
Fluent German and good English skills to navigate software and documentation.