Los Angeles, United States of America Hybrid Full-time $104,000 - $135,000

Serve Robotics is hiring an IT Project Manager

About the Role

As the IT Project Manager, you will guide technology projects through every phase of development, ensuring they meet defined objectives on time and within scope. You will take ownership of project planning, budget oversight, and risk management while leading diverse teams across technical and business functions.

Key Responsibilities

  • Lead end-to-end execution of IT initiatives, including software and hardware development, from initiation to delivery
  • Define project parameters, allocate resources, and establish realistic timelines and milestones
  • Monitor progress closely to detect risks, adjust plans, and implement corrective actions when needed
  • Collaborate with engineers to refine project templates and capture learnings for future improvements
  • Compile comprehensive status reports and dashboards by gathering input from team members and stakeholders
  • Facilitate alignment among cross-functional groups to ensure shared understanding and timely decision-making
  • Support agile workflows by helping teams structure sprints and prioritize tasks effectively
  • Review and enhance existing processes to improve efficiency and project outcomes
  • Ensure all project communications, requirements, and decisions are accurately documented and accessible

Qualifications

Candidates must demonstrate a solid foundation in project management principles and possess strong analytical abilities. Familiarity with ITIL frameworks is essential, along with proven experience in cross-functional collaboration across IT, security, HR, and business units. Excellent written and verbal communication skills are required to manage documentation and stakeholder engagement effectively.

Preferred candidates will hold a PMP or equivalent certification, have at least three years of project management experience, and an MBA. The role supports remote work for qualified individuals in Canada, with hybrid operations in select U.S. cities.

Required Skills
Project ManagementITILAnalytical SkillsTroubleshootingCross-functional CollaborationIT SecurityHR CoordinationBusiness CommunicationDocumentationCommunication Skills Project ManagementITILAnalytical SkillsTroubleshootingCross-functional CollaborationIT SecurityHR CoordinationBusiness CommunicationDocumentationCommunication Skills
Freelancing without stability?

Get steady projects, keep your freedom

Iglu connects you with international clients and handles contracts, payments, and admin. You get consistent work and flexibility — no more chasing invoices or worrying about gaps.

Consistent client projects
Contract & payment management
Flexible work schedule
Revenue-sharing compensation
See open positions
Work from anywhere
About company
Serve Robotics
Serve Robotics is reimagining how things move in cities through autonomous sidewalk robots designed to handle deliveries, reduce street congestion, and support local businesses. The company leverages robotics, machine learning, and computer vision to solve real-world urban logistics problems.
All jobs at Serve Robotics Visit website
Job Details
Department Program Management & QA
Category management
Posted 4 days ago