Responsibilities
- Consult with clients to assess requirements and recommend technically sound, business-aligned solutions
- Lead small project teams or serve as a senior engineer within larger project engagements
- Manage and deliver projects across Microsoft platforms, cloud infrastructure, virtualization, networking, storage, backup and recovery, and security
- Guide and mentor junior team members, sharing expertise and raising the technical bar across the team
- Conduct IT environment discovery and assessments for new and existing clients
- Lead infrastructure projects tied to mergers and acquisitions, new location buildouts, and cloud migrations (including Microsoft 365)
- Design and implement centralized computing solutions
- Architect and deploy server virtualization and data center solutions
- Design and implement backup and disaster recovery solutions that meet client business continuity requirements
- Travel locally to client sites as needed
Requirements
- 5+ years of project delivery and engineering experience within a Managed Service Provider (MSP). This experience is essential, and candidates without MSP project delivery backgrounds are unlikely to be a strong fit.
- 5+ years of hands-on experience with the Microsoft platform (Active Directory, Azure, Microsoft 365, Windows Server, etc.)
- Demonstrated ability to independently lead and execute IT projects from scoping through delivery
Nice to Have
- Prior mid-market or IT consulting experience
- Solutions Architect experience
- Cyber security experience
- Technical certifications (Microsoft, Cisco, Dell, VMware, CompTIA, etc.) are a plus
Additional Information
- A degree in a technology or business-related field is preferred
- This is a full-time, onsite role based in our Cleveland, Ohio office, with regular engagement at local client sites. The position requires consistent in-person collaboration and client presence. Candidates must be local to the Cleveland area or willing to relocate. Remote or hybrid work arrangements are not available.