Hire Overseas is looking for a proactive and technically adept IT Manager to support our growing remote team. You will manage IT operations across systems like Google Workspace, Microsoft 365, Okta, and VPNs, ensuring our distributed workforce is set up for success and taking full ownership of IT onboarding, troubleshooting, and documentation.
What You'll Do
- Manage account provisioning and access for Google Workspace, Microsoft 365, Okta, VPNs, and other tools.
- Own and optimize Okta configuration for seamless onboarding and offboarding workflows.
- Troubleshoot VPN issues, especially offshore setups accessing U.S. networks and health platforms.
- Provide remote support for device troubleshooting (Mac & Windows) and software issues.
- Develop, update, and organize SOPs for IT setup, device management, and recurring tech support processes.
- Resolve common platform issues, including SharePoint live spreadsheet sync, password resets, and access permissions.
- Support MDM configurations and ensure devices meet security compliance.
- Assist with access and troubleshooting on U.S. healthcare platforms such as Waystar, Availity, HCHB, and Cigna.
What We're Looking For
- Startup experience is required—you thrive in dynamic, fast-paced environments.
- Proven experience managing IT systems for remote or distributed teams.
- Hands-on expertise with Google Workspace, Microsoft 365, Okta, and VPNs.
- Comfortable supporting both Mac and Windows users.
- Strong communicator—clear, calm, and solution-oriented, especially under pressure.
- Excellent documentation habits and ability to build scalable IT systems.
- Proactive and resourceful—you take initiative and look for ways to improve things without needing to be micromanaged.
- Comfortable resolving SharePoint collaboration issues in real-time.
Nice to Have
- Experience managing access or troubleshooting for U.S. healthcare platforms (e.g., Waystar, Availity, HCHB, Cigna).
- Familiarity with MDM solutions and remote device management.
- Basic knowledge of automation tools or scripting for scaling IT tasks.
Technical Stack
- Google Workspace
- Microsoft 365
- Okta
- VPNs
- SharePoint
- MDM solutions
Team & Environment
You will be part of a distributed remote team working on meaningful, high-impact international projects.
Benefits & Compensation
- Paid in USD, every 15th & 30th of the month.
- Up to 14 days of Paid Time Off annually starting Day 1.
- Observance of Philippine Regular Holidays (Flexibility of Holidays depending on place of residency).
- 100% remote – with flexible hours and overlap in Eastern Standard Time (EST).
- Be part of meaningful, high-impact international projects.
- Work with a fast-moving, creative team where your ideas matter.
Work Mode
This is a 100% remote global position with flexible hours.
Hire Overseas is an equal opportunity employer.
