What You'll Do
Work closely with IT leadership to develop and deliver internal communication strategies that drive technology adoption across teams. Design and manage multi-channel campaigns using emails, intranet content, and short-form videos to inform and engage employees. Create clear, targeted materials such as message maps, FAQs, and visual assets tailored to different stakeholder groups.
Monitor campaign performance through engagement metrics—including open rates, click-throughs, and adoption trends—and use insights to refine messaging. On the facilities side, support daily office operations in Mexico City by coordinating courier services, managing visitor logistics, and maintaining access systems. Assist with vendor coordination, site inventories, workstation assignments, and payroll-related inquiries to ensure smooth administrative function.
Requirements
- Fluency in both English and Spanish, with strong writing and verbal communication abilities
- Proficiency in Microsoft Office, especially PowerPoint for high-quality presentations
- Experience creating visual content and written materials for internal audiences
- Basic understanding of analytics, including A/B testing, UTM tracking, and reporting engagement data
- Strong interpersonal and negotiation skills with a collaborative approach
- Ability to manage multiple tasks across communications and facilities domains
Preferred Qualifications
Familiarity with business and technical terminology in both English and Spanish is an advantage, particularly in conveying complex IT concepts clearly to diverse audiences.
Technical Stack
You'll primarily use the Microsoft Office Suite, especially PowerPoint for content development, and analytics tools to measure campaign effectiveness through A/B tests, UTM parameters, and engagement reports.
Work Mode
This is a hybrid position based in Mexico City, blending in-office and remote work. Your schedule will be coordinated with your manager to support both communications initiatives and on-site facilities needs.
