MORSE Corp is hiring an IT Helpdesk Specialist

MORSE is seeking a versatile IT Helpdesk / Cybersecurity Specialist to provide frontline technical support while assisting with critical cybersecurity initiatives. This role combines end-user support, system troubleshooting, and IT operations with cybersecurity monitoring, compliance, and risk mitigation. The ideal candidate has strong technical skills, a proactive mindset, and a passion for solving problems across IT and security domains. Responsibilities - Provide Tier 1 and Tier 2 helpdesk ticket support for MacOS, Windows, and Linux environments. - Onboard and support new employees, including account setup and hardware/software configuration. - Troubleshoot and resolve issues with desktops, laptops, servers, and networks. - Assist with cybersecurity tasks, including developing architecture, mitigating risks, and maintaining security solutions. - Perform vulnerability scanning, system audits, and incident response in collaboration with the IT/Security team. - Maintain awareness of evolving threats and threat actors; research and generate cyber threat intelligence and landscape warnings. - Review and investigate audit records for anomalies or signs of compromise. - Support compliance oversight by helping document and track controls and mitigation steps. Requirements - Strong troubleshooting skills with MacOS, Windows, and Linux - Scripting experience in Bash/shell and Python - Understanding of cybersecurity principles, common IT architectures, and network protocols - Familiarity with system administration (account management, servers, virtualization, patching) - Experience with vulnerability scanning tools and incident response processes - Strong written communication skills to create clear technical documentation - US Citizenship required and ability to obtain a US Security Clearance