This role is responsible for maintaining and optimizing the organization’s technology infrastructure. The IT Coordinator oversees computer systems, mobile devices, and essential software platforms, ensuring all components function efficiently across the network.
Key Responsibilities
- Install, configure, and maintain computers, tablets, and smartphones for consistent performance.
- Ensure devices are properly connected to file servers, email systems, and financial applications.
- Manage software deployments, updates, and licensing across the organization.
- Maintain an up-to-date inventory of all electronic equipment and software assets.
- Provide hands-on training to employees on hardware use, software applications, and cloud services.
- Develop clear setup instructions for standard software installations.
- Perform regular data backups and restore procedures to protect critical information.
- Assess available software solutions and advise the IT manager on suitable upgrades or purchases.
Qualifications
- Bachelor’s degree in information technology, computer science, or a closely related field.
- Minimum of two years of experience in an IT support or coordination capacity.
- Strong understanding of operating systems, internet protocols, and LAN/WAN network structures.
- Proficiency with Microsoft Office 2016, 2019, and Office 365 environments.
- Experience configuring and supporting Apple iOS and Android mobile platforms.
- Proven ability to diagnose and resolve technical issues efficiently.
- Effective communication skills for working with both technical teams and general staff.
Technical Environment
Operating systems, internet protocol suites, LAN/WAN, Microsoft Office 2016, Microsoft Office 2019, Office 365, Apple iOS, Android
