Lola Blankets is seeking an Inventory & Supply Chain Operations Specialist to own inventory management and supply chain coordination for our eCommerce brand. In this remote-first role, you'll forecast demand, manage stock levels across fulfillment centers, and ensure accurate system data, combining creativity with data-driven strategy.
What You'll Do
- Monitor and manage inventory levels across all fulfillment locations.
- Forecast inventory requirements using sales trends, lead times, seasonality, and shipment schedules.
- Create and maintain replenishment plans to prevent stockouts and excess inventory.
- Coordinate inbound and outbound shipments to maintain optimal stock.
- Ensure out-of-stock SKUs are promptly deactivated across all sales channels.
- Coordinate with Management, Marketing, and Development teams on product activation/deactivation.
- Reactivate SKUs immediately upon confirmed stock replenishment.
- Validate system inventory feeds to ensure accurate online stock availability.
- Reconcile inventory counts across OMS, WMS, ERP, and third-party sales platforms.
- Investigate and resolve discrepancies between internal systems and 3PL warehouses.
- Partner with 3PL providers to validate stock adjustments, damages, returns, and transfer variances.
- Maintain accurate inventory records for financial reporting and operational planning.
- Act as the central point of contact between Executives, Operations, Marketing, Customer Service, Finance, and Development teams regarding inventory status.
- Communicate inventory risks, stockouts, delays, and replenishment timelines to stakeholders.
- Support marketing campaigns by validating product availability prior to launch.
- Collaborate with developers to ensure proper system integrations and inventory sync functionality.
- Track inbound shipments from suppliers and monitor estimated arrival dates.
- Report shipment status updates to internal stakeholders and escalate potential delays.
- Maintain shipment logs and documentation for operational visibility.
- Generate regular inventory health reports (stock levels, aging inventory, sell-through rates).
- Monitor KPIs such as stockout rate, inventory accuracy %, backorder rate, and fulfillment performance.
- Provide data-driven insights to improve inventory efficiency and reduce discrepancies.
What We're Looking For
- 2–4 years of experience in inventory operations, supply chain coordination, fulfillment, or logistics.
- Proven experience managing inventory across multiple systems (e.g., OMS, WMS, ERP, ecommerce platforms).
- Experience working with third-party logistics providers (3PLs) and distribution centers.
- Hands-on experience with inventory reconciliation and discrepancy resolution.
- Strong proficiency in Excel or Google Sheets (pivot tables, lookups, inventory modeling, basic forecasting).
- Experience with ERP, OMS, and/or WMS systems.
- Understanding of inventory forecasting principles and replenishment planning.
- Familiarity with ecommerce inventory flows and SKU lifecycle management.
- Strong analytical skills with the ability to interpret sales data and forecast inventory needs.
- High attention to detail with a track record of maintaining inventory accuracy.
- Ability to proactively identify stock risks (stockouts, overselling, excess inventory) and implement solutions.
- Strong organizational skills to manage multiple SKUs and shipments simultaneously.
- Experience working cross-functionally with operations, marketing, finance, and technical teams.
- Strong written and verbal communication skills.
- Ability to communicate inventory risks, shipment delays, and discrepancies clearly to stakeholders.
Nice to Have
- Experience in ecommerce, DTC, or multi-channel retail environments.
- Experience in fast-paced or high-growth companies.
- Familiarity with international shipping and inbound freight coordination.
Technical Stack
- Excel
- Google Sheets
- ERP systems
- OMS
- WMS
Work Mode
This is a global, remote-first position, allowing you to work from anywhere.
Lola Blankets is an equal opportunity employer.
