Liberty Dental Plan is hiring an Internal Communications Writer to elevate how employees stay informed, inspired, and connected to the company mission. You will be responsible for driving employee understanding of key initiatives and strengthening company culture through thoughtful messaging.
What You'll Do
- Write clear, engaging, and accurate employee-facing content such as emails, intranet articles, leadership messages, and communication plans.
- Translate complex insurance and business information into approachable, easy-to-understand messaging.
- Ensure all content aligns with brand voice, corporate values, and regulatory requirements.
- Partner with the People team and departments across the business to develop communication strategies for key initiatives.
- Support enterprise campaigns like Open Enrollment, culture programs, compliance updates, and change-management efforts.
- Provide writing support for internal events, recognition programs, and company initiatives.
- Draft high-quality executive communications, scripts, and presentations for senior leaders.
- Help leaders communicate clearly, consistently, and with empathy.
- Assist in developing communication plans for projects, new systems, and operational updates.
- Collaborate with project teams to understand impacts and ensure employees receive clear, timely information.
- Manage and update intranet content, email platforms, and internal communication tools.
- Conduct regular intranet audits to maintain accuracy, consistency, and usability.
- Maintain content taxonomy and page structure to enhance navigation and user experience.
- Work with content owners across the organization to ensure information is routinely refreshed.
- Measure communication effectiveness using analytics, feedback, and engagement metrics—and recommend improvements.
- Uphold communication standards, tone-of-voice guidelines, and accessibility best practices.
- Partner closely with the Director of Internal Communications and the People Business Partner team.
- Build strong relationships with subject matter experts across functions.
- Support crisis and issues communications.
- Gather, summarize, and report on employee feedback and communication sentiment.
What We're Looking For
- Bachelor’s degree in communications, journalism, marketing, English, or a related field.
- 3–5 years of experience in corporate or internal communications, content writing, or similar fields.
- Exceptional writing and editing skills with the ability to tailor messaging to different audiences.
- Strong ability to simplify complex topics into clear, digestible content.
- Ability to manage multiple projects in a fast-paced environment while maintaining strong attention to detail.
- Proficiency with intranet content management systems, email platforms, and collaboration tools.
- Ability to build trusted partnerships and provide communication guidance to leaders.
- Familiarity with AP style, plain-language principles, and communication accessibility standards.
- Basic understanding of UX writing or digital content best practices.
Nice to Have
- Experience in regulated industries such as insurance, healthcare, or financial services.
- Experience with Simpplr.
Technical Stack
- SharePoint
- Microsoft Teams
- Simpplr
Team & Environment
You will be part of the communications and People team, reporting to the Director of Internal Communications.
Benefits & Compensation
- A PEOPLE-first culture where collaboration, respect, and service drive everything we do.
- A mission that improves access to quality dental care nationwide.
- High-visibility work that directly supports employee engagement and company culture.
- A growing national organization with opportunities for development and advancement.
- A strong, supportive communications and People team committed to innovation and excellence.
Liberty Dental Plan is an equal opportunity employer.
