RemoteVA PH is looking for an Internal Admin Assistant (Client-facing) to build and maintain strong relationships with our clients. You will serve as a pivotal contact point, ensuring both client satisfaction and efficient internal administrative operations in our 100% remote environment.
What You'll Do
- Serve as the main point of contact for assigned clients, addressing inquiries and providing support.
- Coordinate client onboarding processes, ensuring all necessary documentation is completed.
- Manage and update client records to ensure accurate and timely information sharing.
- Assist in scheduling and organizing client meetings, follow-ups, and events.
- Provide internal teams with insights and feedback from clients to enhance service delivery.
- Help develop and implement efficient administrative processes to streamline client communications.
- Support the team in administrative tasks such as data entry, reporting, and documentation.
What We're Looking For
- 2+ years of experience in administrative support or client-facing roles.
- Excellent English communication skills (both written and spoken) with a focus on customer service.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM tools.
- Strong organizational skills and the ability to manage multiple priorities concurrently.
- Detail-oriented with a proactive problem-solving approach.
- Able to work independently and collaboratively in a remote setup.
Nice to Have
- Experience in handling client communications in a virtual environment.
- Ability to analyze client feedback and identify areas for improvement.
- Familiarity with project management tools.
- Native English-like accent.
Technical Stack
- Microsoft Office Suite (Word, Excel, PowerPoint)
- CRM tools
- Project management tools
Benefits & Compensation
- Focus on placing qualified professionals in long-term roles with trusted and reputable clients.
- Earn a stable income in USD, with opportunities for rate increases based on performance.
- 100% remote setup — no commute, no traffic, no stress.
Work Mode
This is a 100% remote position on a global scale.
RemoteVA PH is an equal opportunity employer.
