Responsibilities
- Acting as a technical partner to customers during onboarding and integration, offering guidance through calls, and hands-on collaboration.
- Assisting customers asynchronously by troubleshooting, reviewing implementations, and validating data quality - while proactively monitoring integration health to catch and resolve issues early.
- Shipping and maintaining cutting-edge open source TypeScript/React UI libraries that power next-generation retail experiences world-wide.
- Expanding test coverage of open source REST client SDKs that power billions of requests daily.
- Writing clear documentation, sample apps, and tutorials that shorten time-to-value.
- Collaborating closely with Product Management, Customer Success, and other engineering teams to prioritize features and address customer needs effectively.
- Championing Developer Experience (DevX) by creating intuitive tools, comprehensive documentation, and reference examples for integrations.
Requirements
- A minimum of two years professional and / or academic experience in software engineering.
- Proficiency with JavaScript and React (TypeScript experience a plus).
- Ability to communicate with clarity in written and verbal context, comfortable engaging with technical and non-technical stakeholders.
- Strong analytical and problem-solving skills, with the ability to effectively triage issues and prioritize tasks.
- Able to pick up new technologies and design patterns quickly.
- Experience with automated testing fundamentals and best practices.
- Ability to work between PST and GMT+1 time zones.
- Enjoys interacting with customers and solving new problems daily as well as working closely with internal teams.
Nice to Have
- Not required, but beneficial to have experience with: contributing to or maintaining open source projects
- Java, .NET, Python, Swift (iOS) or Kotlin (Android)
Benefits
- Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
- Fully remote team - choose where you live
- Work from home stipend! We want you to have the resources you need to set up your home office
- Apple laptops provided for new employees
- Training and development budget for every employee, refreshed each year
- Maternity & Paternity leave for qualified employees
- Work with smart people who will help you grow and make a meaningful impact
- Regular team offsites to connect and collaborate
Work Arrangement
Remote (Worldwide)
Team
Structure: Cross-functional: partner daily with Product, Data Science, and Customer Success
Additional Information
- Ability to work between PST and GMT+1 time zones
- Apple laptops provided for new employees
- Training and development budget for every employee, refreshed each year
