Join a growing remote team as an Intake & Administrative Assistant, where your role is central to streamlining client onboarding and maintaining smooth daily operations. You'll be responsible for accurately processing intake documentation, ensuring all client information is complete and properly filed.
Key Responsibilities
- Manage client intake procedures with precision and confidentiality
- Follow up with prospective and current clients through phone, email, and messaging platforms
- Respond to incoming calls professionally, providing clear and helpful information
- Keep digital records well-organized and up to date
- Support broader administrative needs as they arise
- Contribute to social media efforts such as posting content and responding to messages—experience in this area is beneficial but not required
What You’ll Bring
- Fluency in both English and Spanish, with strong speaking and writing skills
- Exceptional attention to detail and the ability to manage multiple tasks efficiently
- Professional demeanor, especially when communicating by phone
- A reliable and responsible approach to handling sensitive information
Preferred Background
- Experience in administrative or client-facing roles, particularly in intake coordination
- Familiarity with social media management tools
- Background in behavioral health settings is a strong advantage
- Female candidates are encouraged to apply