Washington University in St Louis is hiring an Insurance Billing/Collections Assistant III for its Surgery department. This remote position performs advanced billing and collection activities for physician's services and may act as a lead, guiding and training other team members.
What You'll Do
- Act as a Lead IBC Assistant, training and providing guidance to other IBC Assistants.
- Perform collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare, and Medicaid claims.
- Handle discounts, adjustments, and charge corrections.
- Make collection calls to insurance companies and patients to ensure timely payment of claims.
- Review remittance advices for rejection and accuracy of payment amounts.
- Verify accuracy and completeness of charge tickets, monitoring attachments for claims to obtain maximum reimbursements.
- Contact insurance companies regarding posting payments and collection agencies regarding payment reports.
- Respond to questions and requests from insurance companies.
- Support the customer service unit in answering billing and collection questions.
- Act as back-up support for Accounts Receivable staff during peak times, vacations, and illnesses.
What We're Looking For
- High school diploma or equivalent high school certification or combination of education and/or experience.
- 3 years of experience in billing or insurance.
Nice to Have
- 2 years of post-secondary education.
- Collections Strategies
- Communication
- Computer Literacy
- Confidential Data Handling
- Medical Terminology
- Office Equipment
- Telephone System
Benefits & Compensation
- Compensation: $20.57 - $30.84 / Hourly
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Free Metro transit U-Pass for eligible employees.
- Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs, employee assistance program (EAP), financial resources, and access to dietitians.
- 4 weeks of caregiver leave.
- Family care resources.
- Tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years.
Work Mode
This is a fully remote position.
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity.
