Oak Street Health, part of CVS Health, is hiring a Hybrid-Remote Medical Scribe (Clinic Informatics Specialist) to support our primary care providers in Arizona. You will play a key role in a value-based care model by handling real-time clinical documentation, allowing providers to focus fully on patient care.
What You'll Do
- Document patient encounters (~80%): Accompany providers in the exam room, observe visits, and create structured notes including history, assessment, plan, and physical exam. Assign CPT and ICD-10 codes and prepare After Visit Summaries.
- Clinical Documentation Improvement (~10%): Request and review medical records, utilize population health tools, and prepare materials for Daily Huddles and Clinical Documentation Reviews.
- Administrative support (~10%): Place orders and referrals, address tasks, and assist the care team with clinical documentation responsibilities.
What We're Looking For
- Knowledge of medical terminology and common medications from a pre-med degree or prior clinical experience.
- Advanced listening and communication skills.
- Strong computer literacy and ability to learn new technical workflows quickly.
- Ability to adapt to new workflows and learn new concepts.
- Willingness to take direction and adapt to a provider's working style as a collaborative team member.
- Excellent job attendance and ability to work in-person in clinics.
- Commitment to at least 1 year in the role.
- Ability to work 40-45 hours per week during clinic hours.
- Compliance with hospital and Oak Street Health policies, including HIPAA.
- US work authorization.
- Fluency in Spanish, Polish, Russian, or other languages spoken by communities we serve (where indicated).
Nice to Have
- Prior clinical experience, including shadowing or volunteering (strongly preferred).
- Prior scribe or transcription experience.
- Ability to type 70+ words per minute (strongly preferred).
Team & Environment
You will work closely with a paired primary care provider and the broader care team under direct management.
Benefits & Compensation
- Hourly compensation: $17.00 - $28.46
- Mission-focused career impacting health outcomes for Medicare patients.
- Paid vacation, sick time, and investment/retirement 401K match options.
- Health, vision, and dental insurance.
- Leadership development and continuing education stipends.
- New centers and flexible work environments.
- Opportunities for high responsibility and rapid advancement.
- Affordable medical plan options, 401(k) with company match, employee stock purchase plan.
- No-cost wellness screenings, tobacco cessation, weight management, counseling, and financial coaching.
- Paid time off, flexible work schedules, family leave, dependent care resources, tuition assistance, retiree medical access.
Work Mode
This is a hybrid-remote position for residents of Arizona.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
