Washington University in St. Louis seeks an Insurance Billing/Collections Assistant III to join the Surgery department. This remote position performs advanced billing and collection activities for physician's services, acting as a lead and ensuring timely payments from various payers.

What You'll Do

May act as a Lead IBC Assistant, training and providing guidance to other IBC Assistants.
Perform collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.
Handle discounts, adjustments and charge corrections.
Make collection calls to insurance companies and patients to ensure timely payment of claims.
Review remittance advises for rejection and accuracy of payment amounts.
Verify accuracy and completeness of charge tickets, monitoring attachments for claims to obtain maximum reimbursements.
Contact insurance companies regarding posting payments and collection agencies regarding payment reports.
Respond to questions and requests from insurance companies.
Support customer service unit in answering billing and collection questions.
Act as back-up support for Accounts Receivable staff during peak times, vacations and illnesses.

What We're Looking For

High school diploma or equivalent high school certification or combination of education and/or experience.
3+ years of billing or insurance experience.

Nice to Have

2+ years of post-secondary education.
Collections strategies experience.
Strong communication skills.
Computer literacy.
Experience handling confidential data.
Knowledge of medical terminology.
Familiarity with office equipment and telephone systems.

Benefits & Compensation

Compensation: $20.57 - $30.84 per hour.
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Free Metro transit U-Pass for eligible employees.
Defined contribution (403(b)) Retirement Savings Plan with university contributions starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs, employee assistance program (EAP), financial resources, access to dietitians.
4 weeks of caregiver leave.
Family care resources.
Tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years.

Work Mode

This is a fully remote position.

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.