Wilkes-Barre, Pennsylvania, United States Employment

Woodgrain is hiring an Inside Sales Representative

About the Role

Woodgrain, a family-owned building materials company, is looking for an Inside Sales Representative to support branch sales efforts and ensure the successful execution of sales plans. In this role, you will sell, quote, and promote our building materials program while maintaining prompt and accurate communication with our customers.

What You'll Do

  • Convert inbound customer inquiries into actual sales.
  • Overcome technical and business objections from prospective customers.
  • Emphasize product features, quote prices, and prepare sales orders.
  • Make outbound sales calls based on activity plans from management.
  • Develop and maintain strong customer relationships.
  • Estimate delivery dates based on product knowledge, production, and delivery schedules.
  • Investigate and resolve customer problems, including warranty service.
  • Update customers on any changes to promised delivery dates.
  • Enter new customer data and update current customer information in the database.
  • Communicate with buyers regarding product shortages or quality issues.
  • Comply with all required company policies and procedures.

What We're Looking For

  • 3-5 years of related sales experience and/or training; or an equivalent combination of education and experience.

Nice to Have

  • Bachelor's degree.
  • Associate's degree or equivalent from a two-year college or technical school.

Technical Stack

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft PowerPoint

Benefits & Compensation

  • Competitive compensation package including base pay and commission.
  • Career advancement opportunities within our family-owned company.
  • Medical, Vision, and Dental Insurance.
  • Paid time-off (PTO) and 8 company paid holidays & 1 floating holiday.
  • 401(k) Retirement Plan with company match.
  • Health Savings Account (HSA).
  • Flexible Spending Account (FSA).
  • Group Term Life Insurance and AD&D.
  • Employer Paid Long-Term & Short-Term Disability.
  • Voluntary Supplemental Hospital and Accident Plans.
  • Employee Assistance Program.

Woodgrain is an Equal Employment Opportunity Employer committed to providing equal opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Required Skills
Microsoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft PowerPointInside SalesCustomer Relationship ManagementCommunicationNegotiationProspectingLead GenerationSales ProcessProduct Knowledge
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About company
Woodgrain

Woodgrain is one of the top millwork operations in the world, producing mouldings, doors, and windows, and distributing specialty building products. With 70 years in business, it is a family-owned company with over 45 manufacturing and warehouse facilities in the United States and South America.

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Job Details
Department Sales
Category other
Posted 14 days ago