Schlage Lock Company LLC is hiring an Inside Sales Coordinator – Multi-Family Aftermarket to act as the key link between our demand-creation teams and the sales organization. You will be responsible for managing multi-family customer inquiries, qualifying and processing leads, and maintaining accurate CRM data to support sales pipeline development.
What You'll Do
- Respond to multi-family customer inquiries, gather initial information, and assess needs.
- Manage customer expectations and communicate next steps in the buying process.
- Accurately enter and maintain lead, opportunity, and account data in Microsoft Dynamics CRM.
- Qualify leads, route them to the appropriate sales consultant, and schedule appointments or virtual demos.
- Coordinate with outside sales to align follow-up practices and support customer engagement.
- Use internal sales tools and third‑party data to identify prospects and build targeted lead lists.
- Support lead‑generation activities, including outbound calling, campaigns, and market initiatives.
- Contribute to ad hoc projects supporting broader business and sales efforts.
What We're Looking For
- 1–3 years of sales experience (inside or outside); B2B sales experience preferred.
- Strong written and verbal communication skills with the ability to represent Allegion professionally.
- Demonstrated customer‑focused and sales‑oriented mindset.
- CRM experience required, Microsoft Dynamics CRM experience preferred.
- High school diploma or equivalent required.
Nice to Have
- Multi-family or commercial segment experience.
- Proficiency with Power BI.
- Associate or bachelor’s degree.
- Experience handling both inbound and outbound customer calls.
- Experience with lead-list management within multi-family or commercial market segments.
Technical Stack
- Microsoft Dynamics CRM
- Power BI
Benefits & Compensation
- Salary: $45,000-$60,000
- Health, dental and vision insurance coverage
- Generous Vacation and Sick Time
- 401K plan with a 6% company match and no vesting period
- Health Savings Accounts
- Flexible Spending Accounts
- Disability Insurance – Short-Term and Long-Term coverage
- Life Insurance – Term life coverage with option to purchase supplemental coverage
- Tuition Reimbursement
- Voluntary Wellness Program
- Employee Discounts through Perks at Work
- Community involvement opportunities
- Opportunities to leverage unique strengths through CliftonStrengths assessment & coaching
Work Mode
This is a hybrid position for candidates residing in the Eastern (EST) or Central (CST) time zones.
Allegion is an equal opportunity and affirmative action employer dedicated to building and maintaining a diverse and inclusive workplace.
