Point of Rental Software is hiring an Implementation Consultant

Point of Rental Software is looking for an Implementation Consultant to manage the strategic Elite product end-to-end implementation process. This includes basic project management, training, configuration, and ensuring data integrity for our clients. You will need a deep understanding of customer workflows to help them optimally use our solutions.

What You'll Do

• Deliver implementation consulting, training, and advisory services on Point of Rental software solutions to clients.
• Collaborate with the Learning & Development team to design and improve effective training programs.
• Plan, schedule, and deliver training sessions to support project milestones and keep implementation timelines on track.
• Monitor and maintain project plans, update task progress, and communicate implementation status to stakeholders.
• Complete all required training documentation and administrative tasks accurately and on time.
• Identify and resolve client issues during implementation and training, escalating to the appropriate teams when necessary.
• Deliver professional, high-quality training and consulting services that support successful client adoption.
• Collaborate cross-functionally with internal teams to ensure accuracy, consistency, and effectiveness in product training and implementation guidance.
• Continuously develop and maintain expertise in Point of Rental software, including new features, industry trends, and best practices.
• Identify opportunities for additional consulting or services and coordinate with the appropriate teams for follow-up.
• Manage responsibilities independently while maintaining efficiency, organization, and accountability throughout implementation projects.

What We're Looking For

• 5+ years of experience in the equipment or party/event rental industry.
• 5+ years as a Trainer of web-based software solutions.
• Experience delivering webinars using Zoom, Google Meet, Microsoft Teams, or other similar platforms.
• Experience delivering stand-up instructor-led sessions to large audiences.
• Demonstrates professionalism and exhibits the company’s core values at any time.
• Demonstrated understanding of the customer’s business operations and the ability to interpret customer goals, objectives, and accountabilities.
• High proficiency in training, coaching, and consultative leadership.
• Excellent organizational skills.
• Bachelor's Degree required.
• Excellent presentation, training, and communication skills (verbal and written).
• Excellent customer service skills.
• Proficiency in a variety of training delivery methods including classroom, computer, Web, and virtual classroom.
• Strong understanding of eLearning technologies and online systems.
• A consulting approach to problem-solving.
• Excellent written and oral English communication skills.
• Ability to travel domestically (less than 20% travel may be required).

Nice to Have

• Knowledge of the Rental industry, rate structures, and rental industry best practices.
• Knowledge of database structures (SQL).
• Knowledge of Point of Rental Software.

Benefits & Compensation

• Compensation range: $70,000 - $85,000 per year.
• Medical, Dental, and Vision coverage.
• 401(k) Matching (Up to 4%).
• 120 Hours of Paid Time Off (PTO).

Work Mode

This role operates on a hybrid schedule.

Point of Rental is an Equal Employment Opportunity employer and does not discriminate in hiring or employment practices. All qualified applicants will receive consideration without regard to race, color, sex, religion, national origin, citizenship, military service, veteran status, disability, genetic information, age, and any other characteristic protected by law.