RevSpring seeks an Implementation Consultant to lead the implementation of our Print & Mail solutions. This role works closely with Solution Delivery colleagues and is dedicated exclusively to print-related requirements, design, configuration, and testing.
What You'll Do
- Lead all phases of print-related implementation work, including requirements gathering, data mapping, design validation, and production readiness.
- Act as the SME for print workflows, print compositions, statement formatting, mailing requirements, and postal optimization.
- Review, interpret, and translate client business rules and data layouts specific to print output.
- Coordinate with development teams to ensure accurate build of print files, templates, batch jobs, and delivery specifications.
- Facilitate print and statement testing cycles, including defect tracking, test case validation, and client sign-off.
- Participate in multi-product projects as the designated Print SME, ensuring print components align with the overall project vision.
- Work closely with data, development, UX, QA, and postal teams to ensure all print requirements are met.
- Support internal teams by providing print-focused guidance, documentation, and best practices.
- Serve as the primary point of contact for all print-related discussions during implementation.
- Conduct client working sessions to review mockups, explain print logic, gather requirements, and validate output.
- Provide clear, professional communication regarding timelines, risks, dependencies, and technical constraints related to print deliverables.
- Create and maintain print-specific implementation documents, including requirement guides, workflow diagrams, and configuration details.
- Ensure compliance with print production standards, regulatory requirements, and internal quality controls.
What We're Looking For
- Experience in print & mail operations, print composition tools, or statement generation workflows.
- Strong understanding of data structures, business rules, and file processing as they relate to print output.
- Ability to translate complex print requirements into clear technical instructions.
- Excellent communication, organization, and client-facing skills.
Nice to Have
- Experience working in multi-product or cross-functional teams.
RevSpring is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
