Hunt St is looking for an Implementation Consultant to lead the hands-on configuration and deployment of our platform for insurance industry clients. In this customer-facing role, you will translate client requirements into functional solutions, manage project delivery, and act as a key technical liaison.

What You'll Do

Elicit and critically evaluate customer requirements using a range of tools and techniques.
Translate requirements into technical specifications and configure the platform, including data models, document templates, and user interfaces.
Utilize scripting within the platform to implement business rules and financial calculations.
Design and implement insurance product and claims data models.
Prepare testing documentation, perform system testing, and support customer testing.
Analyze data conversion requirements and define transformation mappings.
Act as the primary customer liaison, managing enquiries and representing the company on-site as required.
Coordinate with internal teams and third parties for successful project delivery.
Manage project scope, plans, costs, and risks, and report progress to stakeholders.
Create and maintain all project documentation, including change requests and risk registers.
Collaborate with the development team to spec and design new platform features.
Provide technical assistance and mentorship to other Implementation Consultants.
Support and contribute to the company's best practices and comply with information security policies.

What We're Looking For

A thorough understanding of the full software development project lifecycle.
Proven experience in a business analyst or technical business analyst role.
Experience creating business requirements, process maps, and technical specifications.
Commercial experience working in both waterfall and agile methodologies.
Experience working with and configuring large and/or complex software packages.
An understanding of relational databases.
Proven stakeholder management and strong customer-facing communication skills.
Demonstrable experience in having difficult conversations with stakeholders.
Solid organisational skills, including attention to detail and multitasking.
A company-first approach and experience contributing outside your immediate role.
Degree qualified or equivalent commercial experience.
Configuration, scripting, and logic experience.