RevSpring is looking for an Implementation Consultant to provide high-quality implementation, evaluation, and assessment within our Patient Engagement product suite. In this role, you will become a subject matter expert, working closely with clients and product managers to configure and enable new or existing products. Our culture emphasizes continual improvement of our services, operational efficiencies, and customer service.

What You'll Do

Provide quality onboarding and upgrades to our clients.
Be a subject matter expert on our products to provide best practices and develop implementation procedures.
Identify, suggest, and develop enhancements to the platform to enable greater supportability and ease of use.
Perform various business support tasks such as documenting systems and processes and suggesting/implementing process and/or system improvements.

What We're Looking For

2-3 years’ experience in an implementation or support role within the Healthcare Industry.
Bachelor's degree or equivalent experience.
Ability to work independently and in a team environment.
Proven commitment to providing excellent customer service.
Ability to learn quickly and retain knowledge to apply to new situations.
Must be customer focused, have excellent customer service skills and phone mannerisms.
Must have excellent analytical/troubleshooting skills.
Outstanding interpersonal, organizational, and verbal/written communication skills.
Ability to organize and multi-task job responsibilities and prioritize effectively.
Has an entrepreneurial approach.