Responsibilities
- Jira Cloud Architecture: Lead the setup and configuration of Jira projects, including sophisticated workflow design, custom fields, and issue type schemes.
- Requirements Lifecycle: Facilitate discovery sessions to gather requirements, translating business needs into high-quality user stories and clear acceptance criteria.
- Access & Governance: Design and manage Role-Based Access Control (RBAC) to ensure data security and organizational compliance.
- Ecosystem Integration: Oversee the integration of Jira with critical enterprise systems, including PowerBI, Snowflake, and Salesforce.
- Agile Management: Manage and prioritize backlogs, ensuring sprint-based delivery remains aligned with project milestones and stakeholder expectations.
- Reporting & Insights: Utilize JQL (Jira Query Language) to build advanced dashboards and reports that provide visibility into project health and team velocity.
- Process Optimization: Continuously evaluate and refine SDLC processes to improve software delivery efficiency and cross-team collaboration.
Requirements
- Jira Cloud Expert: Extensive experience in Jira Cloud implementation, configuration, and optimization.
- Business Analysis Core: Proven expertise in requirements gathering, documentation, and stakeholder facilitation.
- Agile Proficiency: Deep understanding of Scrum/Agile methodologies and the ability to operate within high-speed, sprint-based environments.
- Advanced JQL: Strong ability to write complex Jira Query Language filters for advanced reporting and automation.
- Workflow Engineering: Demonstrated ability to design and manage complex process workflows that map to real-world business cases.
- Soft Skills: Exceptional communication skills, with the ability to manage expectations and provide technical guidance to diverse stakeholders.
- Remote Excellence: Proven experience working in Agile teams within 100% remote environments.
- Language: Fluent English for daily professional communication and documentation.
Nice to Have
- Certifications: Atlassian Certified Professional (ACP) or similar Jira/Agile certifications.
- Data & Reporting: Experience with PowerBI, Tableau, or Snowflake for advanced data visualization.
- Technical Literacy: Knowledge of API integrations and basic proficiency in SQL or Python for data manipulation.
- Enterprise Scale: Experience navigating multi-team, multi-project environments within large-scale organizations.
