Evernorth Health Services is seeking an Implementation Administrator for Verity Solutions to lead transformative SaaS onboarding projects. You will guide customers through seamless implementation of Verity software, ensuring success from planning to launch while strengthening our mission to deliver exceptional 340B program outcomes.

What You'll Do

Lead multiple SaaS implementation projects from kickoff through launch, ensuring timely delivery and measurable success.
Develop strong relationships with customer project leads to understand their 340B program goals and tailor solutions.
Analyze customer systems and data to configure software accurately and optimize workflows.
Provide comprehensive training to enable confident use of Verity software and smooth transition to live operations.
Serve as the primary subject matter expert, escalating technical needs and coordinating internal resources as required.
Collaborate with Sales, Product Management, and Account Management to align expectations and deliver operational excellence.
Facilitate proactive communication with customers, TPAs, and internal stakeholders to keep projects on track.
Document processes and contribute to continuous improvement initiatives for implementation workflows.

What We're Looking For

3+ years of experience in SaaS implementation, project management, or customer-facing technology roles preferred.
Proven ability to manage multiple projects and prioritize tasks in a fast-paced environment.
Strong analytical skills for troubleshooting data and configuration issues.
Excellent verbal and written communication skills, including experience leading customer training sessions.
Proficiency in Microsoft Office tools, with advanced Excel skills.

Nice to Have

Bachelor’s degree in Business, Healthcare, Information Systems, or related field preferred.
Experience with 340B programs or pharmacy operations.
PMP certification or formal project management training.
Background in onboarding remote customers to cloud-based software solutions.

Technical Stack

Microsoft Office
Excel

Benefits & Compensation

Salary: $85,900 - $143,100 yearly
Health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
401(k).
Company paid life insurance.
Tuition reimbursement.
Minimum of 18 days of paid time off per year and paid holidays.

Work Mode

This is a fully remote position.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.