HireHawk is hiring an Immigration Legal Assistant to serve as the primary client support specialist for a dedicated solo immigration attorney. This entry-level role focuses on enhancing client experience and streamlining operations in a fast-paced, client-focused legal practice.
What You'll Do
- Conduct front-facing client intake processes to ensure smooth onboarding and positive first impressions.
- Screen and filter non-qualified calls, particularly immigration defense cases, to optimize attorney time allocation.
- Manage comprehensive calendaring and scheduling systems to maintain efficient workflow and client appointments.
- Provide client orientation on billing procedures and next steps to enhance transparency and client satisfaction.
- Handle basic email correspondence and client inquiries to maintain consistent communication and reduce attorney workload.
What We're Looking For
- Completion of some college coursework is required.
- Availability to work full-time during Mountain Standard Time business hours.
- Prior legal administrative experience is required.
- Strong English communication skills, both written and verbal.
- Proven ability to handle client intake screening and manage high-volume calls effectively.
- Experience managing legal calendaring and scheduling systems.
- Comfort with client billing processes and maintaining administrative documentation.
- Proficiency in basic email communication and client service best practices.
- Ability to manage client-facing administrative responsibilities with professionalism and discretion.
- Comfortable working in a fast-paced, evolving legal administrative environment.
Nice to Have
- Experience in an immigration law setting is preferred.
- Spanish language proficiency is strongly preferred.
Team & Environment
You will be working directly with a solo attorney in a practice focused on providing personalized legal services while building strong client relationships and supporting community needs.
Benefits & Compensation
- Compensation range: $1,000 - $1,200 USD.
- Access to a $200k+ perk marketplace with instant discounts on 150+ services.
- Access up to 50% of approved earnings before payday, with no credit checks or fees.
- On-time, in-currency pay.
Work Mode
This is a fully remote position based in Nicaragua.
HireHawk is an equal opportunity employer.
