Cologne, Nordrhein-Westfalen, Deutschland Hybrid Employment

Trusted Shops is hiring a HubSpot CRM Administrator (m/f/d)

Responsibilities

  • Maintain and optimize CRM system
  • Ensure data accuracy and integrity
  • Support sales and marketing teams with CRM-related tasks
  • Create and manage user accounts
  • Develop and implement CRM strategies
  • Generate reports and dashboards
  • Collaborate with cross-functional teams
  • Provide training and support to users
  • Monitor system performance
  • Troubleshoot and resolve technical issues
  • Manage CRM integrations
  • Implement best practices for data management
  • Conduct regular system audits
  • Document processes and procedures
  • Stay updated with CRM trends and updates
  • Ensure data security and compliance
  • Manage user access and permissions
  • Assist in CRM system upgrades
  • Provide insights and recommendations
  • Support marketing automation efforts
  • Collaborate with IT department
  • Ensure seamless user experience
  • Maintain CRM system documentation

Nice to Have

  • Certification in HubSpot CRM
  • Experience with other CRM systems
  • Knowledge of sales and marketing strategies
  • Experience with data migration
  • Familiarity with project management tools
  • Experience with CRM customization
  • Knowledge of data privacy regulations
  • Experience with CRM implementation
  • Familiarity with CRM analytics
  • Experience with CRM workflows
  • Knowledge of CRM security protocols
  • Experience with CRM data enrichment
  • Familiarity with CRM reporting tools
  • Experience with CRM data cleansing
  • Knowledge of CRM data governance
  • Experience with CRM data integration
  • Familiarity with CRM data mapping
  • Experience with CRM data modeling
  • Knowledge of CRM data warehousing
  • Experience with CRM data visualization
  • Familiarity with CRM data mining

Compensation

Competitive salary

Work Arrangement

Hybrid

Team

Sales and Marketing

Your Profile

  • You have a strong analytical mindset and enjoy working with data.
  • You are detail-oriented and have a keen eye for accuracy.
  • You possess excellent communication skills and can work effectively in a team.
  • You are proactive and take initiative in your role.
  • You have experience with CRM systems and are familiar with best practices.
  • You are comfortable with technical troubleshooting and problem-solving.
  • You have a solid understanding of data management and security.
  • You are adaptable and can quickly learn new technologies.
  • You have experience with marketing automation and sales processes.
  • You are organized and can manage multiple tasks efficiently.

What We Offer

  • A dynamic and collaborative work environment.
  • Opportunities for professional development and growth.
  • Competitive compensation and benefits package.
  • Flexible work arrangements to support work-life balance.
  • A supportive team and a culture of continuous learning.
  • The chance to work with cutting-edge technology and tools.
  • Opportunities to contribute to innovative projects and initiatives.
  • A focus on data-driven decision-making and continuous improvement.
  • A commitment to diversity, equity, and inclusion in the workplace.
  • The ability to make a significant impact on the organization's success.

Not specified

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About company
Trusted Shops

For more than 25 years, Trusted Shops has been strengthening trust in online shopping. With our Trustmark, Buyer Protection and authentic reviews, we help millions of people make confident purchase decisions. More than 32,000 online shops across Europe rely on our trust solutions to build confidence, highlight reputable retailers, and grow sustainably.

Digital commerce continues to change rapidly. Fake shops, manipulated reviews and deceptively realistic online identities are on the rise – not least due to the growing capabilities of artificial intelligence in online retail. This makes it more important than ever to create reliable signals that make genuine quality clearly visible and give consumers peace of mind.

That is why we continuously develop and improve our solutions. Our goal remains clear: to make online shopping safer, more transparent and more trustworthy – for shoppers and online retailers alike. Today, Trusted Shops is one of the leading trust brands in European e‑commerce.

All jobs at Trusted Shops Visit website
Job Details
Department Platform Operations
Category other
Posted 2 months ago