Berlin, Berlin, Germany Hybrid Employment

Trusted Shops is hiring a (Senior) Generative AI Engineer (f/m/d)

Responsibilities

  • Construct and deploy production-ready generative AI systems for key business applications, such as predicting customer churn, generating content, and assessing trust. Oversee the entire AI solution lifecycle.
  • Design autonomous AI agents capable of making informed decisions, interacting with users and systems, and integrating with various tools and data sources using modular logic and the Model Context Protocol (MCP).
  • Implement advanced Retrieval-Augmented Generation (RAG) systems and manage multi-agent workflows using frameworks like LangGraph, AgentCore, or Strands Agents.
  • Develop scalable AI services by packaging models into reusable APIs and serverless architectures (AWS Lambda, REST APIs), ensuring AI capabilities are accessible across teams.
  • Integrate AI solutions with enterprise platforms, including HubSpot, Salesforce, and proprietary tools, for seamless workflow automation.
  • Ensure AI solutions are reliable, transparent, and compliant, aligning with company values and standards.
  • Utilize cloud-native architectures, such as AWS (Bedrock, SageMaker, Lambda, ECS/Fargate) or other cloud platforms, to build scalable AI pipelines.

Benefits

  • Influence the future of AI at scale by integrating AI into the core of a leading European trust technology company.
  • Work with state-of-the-art generative AI frameworks, scalable architectures, and the latest technologies driving innovative digital solutions.
  • Grow professionally with dedicated time and resources for continuous learning, AI exploration, and development in an environment that values curiosity and innovation.
  • Enjoy a flexible work environment with remote work options, flexible hours, and a healthy work-life balance.
  • Join a diverse, inclusive team committed to building trust, empowering individuals, and driving meaningful progress together.

Compensation

Competitive

Work Arrangement

Hybrid

Team

Collaborative

Responsibilities

  • Build production-ready GenAI systems: Train, fine-tune, and deploy models for business-critical use cases like churn prediction, content generation, and trust scoring. Take full ownership of end-to-end AI solutions
  • Develop autonomous AI agents: Design agents that make informed decisions, interact with users and systems, and integrate with tools and data sources using modular logic and the Model Context Protocol (MCP)
  • Implement advanced RAG & multi-agent systems: Build Retrieval-Augmented Generation systems and orchestrate multi-agent workflows using frameworks like LangGraph, AgentCore, or Strands Agents
  • Create scalable AI services: Package models into reusable APIs and serverless architectures (AWS Lambda, REST APIs), making AI capabilities accessible across teams
  • Integrate with enterprise platforms: Connect AI solutions with HubSpot, Salesforce, proprietary tools, and other systems for seamless workflow automation
  • Ensure reliability, explainability & compliance: Deliver trustworthy, transparent, and compliant AI solutions aligned with company values
  • Leverage cloud-native architectures: Work with AWS (Bedrock, SageMaker, Lambda, ECS/Fargate) or other cloud platforms to build scalable AI pipelines

Benefits

  • Shape the Future of AI at Scale: Drive how AI becomes an integral part of the product DNA of a European leading trust Tech Company
  • Modern Tech Stack: Work hands-on with cutting-edge Generative AI Frameworks, scalable Architectures, and the latest Technologies that power innovative digital Solutions
  • Growth and Learning Culture: Keep growing with dedicated time and budget for continuous learning, AI exploration, and professional development in an environment that values curiosity and innovation
  • Flexible Work Environment: Benefit from remote work options, flexible hours, and a healthy Work-Life Balance that supports you both professionally and personally
  • Inclusive and Purpose-Driven Culture: Join a diverse, open-minded Team that believes in building trust, empowering People, and driving meaningful progress - together

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About company
Trusted Shops

For more than 25 years, Trusted Shops has been strengthening trust in online shopping. With our Trustmark, Buyer Protection and authentic reviews, we help millions of people make confident purchase decisions. More than 32,000 online shops across Europe rely on our trust solutions to build confidence, highlight reputable retailers, and grow sustainably.

Digital commerce continues to change rapidly. Fake shops, manipulated reviews and deceptively realistic online identities are on the rise – not least due to the growing capabilities of artificial intelligence in online retail. This makes it more important than ever to create reliable signals that make genuine quality clearly visible and give consumers peace of mind.

That is why we continuously develop and improve our solutions. Our goal remains clear: to make online shopping safer, more transparent and more trustworthy – for shoppers and online retailers alike. Today, Trusted Shops is one of the leading trust brands in European e‑commerce.

All jobs at Trusted Shops Visit website
Job Details
Department AI Solutions Team
Category other
Posted 8 days ago